This privacy notice for Done Right Resource ("we", "us", or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"). This includes when you:

• Download and use our mobile application (Done Right Resource), or any other application of ours that links to this privacy notice.

• Engage with us in other related ways, including sales, marketing, or events.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details by clicking the link following each key point or by using our table of contents below.

• What personal information do we process?

• Do we process any sensitive personal information?

• Do we receive any information from third parties?

• How do we process your information?

• In what situations and with which parties do we share personal information?

• How do we keep your information safe?

• What are your rights?

• How do you exercise your rights?

TABLE OF CONTENTS

1. What Information Do We Collect?

2. How Do We Process Your Information?

3. What Legal Bases Do We Rely On to Process Your Personal Information?

4. When and With Whom Do We Share Your Personal Information?

5. Do We Use Cookies and Other Tracking Technologies?

6. How Long Do We Keep Your Information?

7. How Do We Keep Your Information Safe?

8. What Are Your Privacy Rights?

9. How Can You Contact Us About This Notice?

10. How Can You Review, Update, or Delete the Data We Collect from You?

1. WHAT INFORMATION DO WE COLLECT?

In short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us.

Personal Information Provided by You: The personal information that we collect depends on the context of your interactions with us and the Services, including:

• Names

• Phone numbers

• Email addresses

• Usernames and passwords

• Resource details (skills, categories of services you can provide, areas of availability, available time slots)

• Location details (geolocation for service areas)

• Availability details (dates and time slots you are available for services)

Sensitive Information:

• We may collect sensitive information about your availability, location, and personal work details in relation to service requests from the Done Right application.

• Payment Data: If you make payments through the platform, we may collect payment data necessary to process your payment, such as credit card or bank account details.

Application Data:

• Geolocation Information: We may request access to your device's location to enable location-based service matching and optimize job assignments.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to manage service requests, job assignments, and availability for Done Right Resource users. We may also process your information for security, fraud prevention, communication, and compliance with legal obligations.

• Job Management: We process your information to match you with service requests from the Done Right application based on your skillset, available time slots, and service area.

• Resource Management: We store and process your personal and availability information to assign jobs, manage bookings, and track progress.

• Security and Fraud Prevention: We process your information for security purposes to protect against fraud, unauthorized access, and to ensure the integrity of the platform.

• Communication: We may use your information to communicate with you about job opportunities, updates to your profile, and related notifications.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

We process your personal information based on the following legal bases:

• Consent: If you consent to provide your personal and availability information, including job preferences and resource details, we process it accordingly.

• Contractual Necessity: We may process your information to fulfill our contractual obligations, such as matching you with job requests from Done Right.

• Legal Obligations: We may process your information to comply with legal requirements, such as regulatory obligations or disputes.

• Legitimate Business Interests: We process your information for business purposes, including optimizing service matching, improving user experience, and ensuring service quality.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your personal information in the following situations:

• Business Transfers: We may share or transfer your information in connection with a business transaction, such as a merger or acquisition.

• Service Providers: We may share your information with third-party service providers who help us deliver services, such as payment processors or technical support services.

• Affiliates: We may share your information with affiliates, including any subsidiaries or joint venture partners who process data under our direction.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes, we use cookies and tracking technologies to improve your experience and provide tailored services. This includes cookies for session management and analyzing usage data.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information as long as it is necessary to fulfill the purposes outlined in this privacy notice, including job matching and resource management. We may retain your information longer if required for legal or business purposes.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement reasonable technical and organizational measures to protect your personal information. However, no method of electronic transmission or data storage is 100% secure, and we cannot guarantee the absolute security of your data.

8. WHAT ARE YOUR PRIVACY RIGHTS?

If you are in the EEA, UK, or Switzerland, you have rights to access, update, or delete your personal information. You may also request restrictions on the processing of your data or withdraw your consent at any time.

9.  HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us by post at:

N-Ach (Pvt) Ltd

185

High Level Rd

Maharagama 10280

Sri Lanka 

10. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit https://n-ach.com/contact.