The app collects, uses, stores, and protects your information when you use our mobile application. By using the App, you agree to the practices described in this policy.
1. Information We Collect
We collect the following information to provide and improve our blood donation services:
1.1 Information You Provide
-Phone number— used for account creation and one-time password (OTP) verification.
-Donor details— such as name, blood group, age, gender, and contact information.
-Profile photos and images— that you choose to upload.
-Donation records — including donation dates, locations, and related activity.
1.2 Information Collected Automatically
- Device permissions— such as access to your photo library, camera, or storage, only when you grant them.
- App usage data— basic technical information needed for the App to function.
2. How We Use Your Information
We use the collected information to:
- Create and manage your donor or user account.
- Verify your identity through OTP-based login.
- Record, display, and manage blood donation activity.
- Generate certificates, rankings, and reports.
- Communicate important updates related to donations.
- Improve the reliability and performance of the App.
3. How We Store Your Information
Your information is stored securely using trusted third-party services:
- Google Firebase (Authentication, Cloud Firestore, and Storage) — for account, data, and image storage.
- Google Sheets — for maintaining donation and management records.
These services process and store data on secure servers and are governed by their own privacy and security policies.
4. Sharing of Information
We do **not** sell, rent, or trade your personal information. We may share information only:
- With service providers (such as Google Firebase and Google Sheets) that help us operate the App.
- When required by law, regulation, or valid legal process.
- To protect the rights, safety, and security of users and the public.
5. Data Security
We take reasonable technical and organisational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access and review the personal information associated with your account.
- Request correction of inaccurate information.
- Request deletion of your account and associated data.
- Withdraw device permissions at any time through your device settings.
To exercise these rights, please contact us using the details below.
7. Account and Data Deletion
You may delete your account directly within the App. Upon deletion, your personal information will be removed from our active systems, subject to any records we are required to retain by law.
8. Children's Privacy
The App is not intended for children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
9. Third-Party Services
The App relies on third-party services that have their own privacy policies:
- [Google Firebase Privacy Policy](https://firebase.google.com/support/privacy)
- [Google Privacy Policy](https://policies.google.com/privacy)
We encourage you to review these policies to understand how your data is handled by these providers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the App and/or reflected by an updated "Last updated" date. Continued use of the App after changes indicates your acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us: riyan.mhd@gmail.com