This business is unable to fix dolls that have broken parts such as shattered porcelain or an arm broken in half. Please note that cost may vary depending on difficulty and if it is a local pick-up or a shipped item. If an item is shipped the cost for shipping will be charged. Some parts may not be on hand and thus have to be ordered, in doing so a small parts fee will be charged. To evaluate the doll's damage it is best to send a picture otherwise the damage will have to be described in great detail. this is a sole proprietorship so availability may be limited.