Privacy Policy 

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website?

When setting up a appointment, as appropriate, you may be asked your name, and phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you schedule appointments/ when adding you to a wait list/ and when you fill out a survey with us.

How do we use your information?

We may use the information we collect from you appointments, respond to a survey, or use certain other site features in the following ways:

• To improve our website in order to better serve you.

• To allow us to better service you in responding to your customer service requests.

How do we protect visitor information?

We do not use vulnerability scanning and/or scanning to PCI standards.

We use regular Malware Scanning.

We do not use an SSL certificate

• We do not need an SSL because:

We do not process transactions on our website.

Do we use ‘cookies’?

We do not use cookies for tracking purposes

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personal info UNLESS Local Authorities request that info, in that case we are required by law to give them the necessary info. Local anchorites contain but are not limited to: Oregon IL Police,Ogle County Sheriff, Mt.Morris Police, Illinois State Police (ISP).

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

We have implemented the following:

• Demographics and Interests Reporting

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

Illinois Privacy Information Protection Act

PIPA was introduced to protect Illinois residents from the mishandling, misuse, or abuse of their personal information. The act imposes a variety of requirements on companies and other organizations that collect, handle, or store non-public personal information. You can visit: https://www.ilga.gov/legislation/ilcs/ilcs3.asp?ActID=2702&ChapterID=67 form more info!

According to PIPA we agree to the following:

Users can visit our site anonymously

Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.

Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above.

Users will be notified of any privacy policy changes:

• On our Privacy Policy Page

Users are able to change their personal information:

• By emailing/texting us

How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?

It’s also important to note that we do not allow third party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email/text

• Within 7 business days

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

To be in accordance with CAN SPAM we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can email us at dodges.cleaning.derailing.offical@gmail.com and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

5994 West Lowell Park RD

Mount Morris, IL 61054

USA

dodges.cleaning.detaing.offical@gmail.com

(779)-251-0647

Last Edited on 2-13-22

SERVICING FIRST RESPONDER AGENCY VEHICLES

Dodge's Cleaning & Detailing DO NOT require a hour notice for a vehicle to be serviced if the vehicle(s) being serviced. If Dodge's Cleaning & Detailing dose detail a first responder agency vehicle we will travel to the agency that scheduled the detailing for the vehicle(s) to be services. If the first responder agency that scheduled a service get a call and has to use the vehicle being serviced Dodge's Cleaning & Detailing will remain on the premises until the vehicle being serviced is back and can continue being services unless asked to leave. It is advised that the first responder agency that owns the vehicle getting services is possible puts the vehicle as being serviced so Dodge's Cleaning & Detailing can complete the services(s) without issues. If a first responder agency schedules several vehicles with Dodge's Cleaning & Detailing the agency can request the vehicles be done in one day or over the time frame of a week. first responder agency's can cancel a servicing at any time. 

VEHICLE BATTERY 

I hereby agree that Dodge's Cleaning & Detailing will have my doors opened to clean vehicle's interior & could cause my battery to drain; I release them from any liability the battery drain may cause.

OWNERSHIP

I hereby agree and certify that I am the registered owner of the vehicle submitted to Dodge's Cleaning & Detailing, and/or have authority by the registered owner(s) to submit vehicle to Dodge's Cleaning & Detailing.

WAIT TIME AFTER COMPULSION

I hereby agree that Dodge's Cleaning & Detailing cannot wait more than 24 hours after I have been notified of completion of services. I also release Dodge's Cleaning & Detailing from any liability pertaining to my vehicle or belongings after they have turned keys or left the premises.

VEHICLE OPERATION 

I hereby authorize Dodge's Cleaning & Detailing to operate submitted vehicle for the purposes of delivery, service, accommodation for space, inspection or any other reasons deemed necessary at my risk.

TRAVEL FEE

Dodge's Cleaning & Detailing provides detailing & wash services for all customers at our standard rate; however additional travel fees with a minimum of $20 may apply if customer wants the vehicle delivered. 

ENGINE CLEANING

I hereby agree that Dodge's Cleaning & Detailing shall not be held liable for any problem that may arise if I request Dodge's Cleaning & Detailing to clean or wipe down the engine &/or engine compartment.

Customer not Present When Service is Completed:

I release Dodge's Cleaning & Detailing  from any liability pertaining to my vehicle if I cannot be present when the service is completed.

LEAVING KEYS WHEN NOT PRESENT

I hereby agree and authorize Dodge's Cleaning & Detailing to leave the keys with a specified person, area of my vehicle, or location if I cannot be present upon completion of services. Dodge's Cleaning & Detailing shall not be held responsible for the vehicle if it gets stolen or for keys being locked in my vehicle as result of leaving them inside.

DAMAGE 

I hereby agree that Dodge's Cleaning & Detailing shall not be held liable for any mechanical condition or pre-existing conditions such as dents, scratches & any other pre-existing damages to the vehicle's interior &/or exterior nor for the loss or damage of articles/belongings left in vehicle due to, a case of fire, theft, accident, service provided or any other cause beyond Dodge's Cleaning & Dealing's control. It is your responsibility to point out items that are fragile or no longer functional in many cases the damage is not noticeable due to the state of the vehicle prior to detailing. I agree that I am responsible to go over my vehicle with an Dodge's Cleaning & Deatlings affilate, member, staff, or representative before they leave the premises. I release Dodge's Cleaning & Detailing from any liability pertaining to my vehicle or belongings after they have turned in the keys and/or left the premises or if I cannot be present after completion. I agree that Dodge's Cleaning & Detailing will not accept any liability for any loss or damage to any personal property including the vehicle being serviced, or any belongings contained inside of the vehicle or to the location of service. I understand that my vehicle will be cleaned at my own risk and it must be able to withstand normal cleaning processes and that any damage claims as a result of cleaning will be limited to the cost of the service and I will have to present at least 2 diagnostics and/or price estimates to prove the damage was caused by Dodge's Cleaning & Detailing.

ABANDON VEHICLE 

As stated by Illinois law (section 11-40-3.1): A vehicle or any part thereof so abandoned on private property shall be authorized for removal, by a law enforcement agency having jurisdiction, after a waiting period of 7 days or more, or may be removed immediately if determined to be a hazardous dilapidated motor vehicle.

A vehicle left on the Property after 7 days the owner will be charger a $20 fee for each day it is on the property past the 7 day mark. If there is no response from the owner after 15 days the vehicle and owner info is then passed over to the local authorities with jurisdiction. Owners will be notified if local authorities impounded the vehicle.

STORAGE

You CAN pay to have your vehicle stored on Property to a specific date, If owner dose not respond see the policy above.

BUSINESS REFUSAL 

Dodge's Cleaning & Detailing CAN refuse business, Under federal anti-discrimination laws, businesses can refuse service to any person for any reason, unless the business is discriminating against a protected class. At the national level, protected classes include: Race or color. National origin or citizenship status. 

REFUNDS 

With any cleaning and detailing service unfortunately, we can’t offer you a refund or discount. Additional non-returnable items: Gift certificates To complete your return, we require proof of purchase. There are certain situations where only partial refunds are granted. These will be discussed when contacting our company. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us!

VIDEO/PICTURE PERMISSIONS

When making a appointment we have your permission to take pictures or video of your vehicle for marketing purposes. These will never be sold or given to third parties.

AFTER SERVICE CONTACT

When scheduling a detailing do know there will be after service contact, please note we will ONLY contact you with a survey or payment reminder. If you do not want Dodge's Cleaning & Detailing to contact you with a survey please let us know when picking up. Dodge's Cleaning & Dealing will NEVER contact a first responder agency with a survey unless requested by a first responder who works for that agency. 

PICK UP/DROP OFF CHARGES

Dodge's Cleaning & Detailing will charge up to $20 to deliver/pick up fee for a vehicle. The amount charged will depend on the distance we travel. Travel fees are not effected by discounts. 

HAZARDOUS MATERIAL CHARGE

Dodge's Cleaning & Detailing will charge up to $35 extra for a vehicle containing hazardous materials such as (but not limited too), Bodily fluids, Mold, Bugs, ECT. This fee in not effected by discounts.