Privacy Policy — The Doctors Bridge

Last updated: 26/11/2025

The Doctors Bridge (“we”, “our”, or “us”) operates as a digital platform that connects patients and healthcare professionals for appointment and profile management. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and related services (“the App”).

By using The Doctors Bridge, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We may collect the following information to operate the platform and provide our services:

Personal Information

• Full name
  
  

• Email address and/or phone number
  
  

• Account login details (password, address)
  
  

• Location (if permissions are granted)
  
  

Doctor-Specific Information

• Medical specialization
  
  

• Qualifications and professional details
  
  

• Clinic / hospital information
  
  

• Appointment schedules
  
  

• Wallet and payment usage details (where supported)
  
  

Other Information

• Profile photos and uploaded documents (if provided)
  
  

• Feedback or support messages
  
  

Not Collected

We do not collect biometric data, medical records, diagnosis information, treatment history, or any sensitive clinical data.

2. How We Use Information

We use collected information to:

• Create and manage user accounts
  
  

• Allow patients to view doctors and request appointments
  
  

• Allow doctors to manage schedules and profiles
  
  

• Provide secure login and user identity protection
  
  

• Improve features, performance, and user experience
  
  

• Provide customer support and resolve issues
  
  

• Ensure platform safety and prevent unauthorized access
  
  

We do not use personal data for advertising or marketing without user consent.

3. Data Sharing

We do not sell or rent personal information under any circumstances.

Information may be shared only in the following cases:

• Between doctors and patients as needed for appointment and profile visibility
  
  

• With trusted service providers who support app operations (e.g., authentication, cloud storage)
  
  

• When required to comply with legal regulations or government authorities
  
  

4. Data Storage and Security

We use secure authentication and encryption methods to protect your personal data.
All information is stored in secure cloud databases with restricted access.

While we take strong measures to safeguard information, no digital data transmission or storage method is completely guaranteed. By using the App, users acknowledge this inherent risk.

5. Children’s Privacy

The Doctors Bridge is intended for individuals 18 years and older.
We do not knowingly collect data from minors. If we discover that a minor has created an account, we will delete the information immediately upon request.

6. Your Rights

Users may request:

• Access to their stored personal data
  
  

• Correction of inaccurate information
  
  

• Permanent deletion of their account and data
  
  

To submit these requests, contact us through the app or via the email provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any updates will be posted within the App and on our Privacy Policy page. Continued use of the App after updates means you accept the revised policy.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 Email: doctorsbridge3@gmail.com