Participants develop an understanding of customer-centric marketing principles, partnership development and sustainability initiatives, all aimed at improving customer satisfaction, image promotion (own brand) and organic growth. In the practical application of the tools of marketing (customers, market, communication, sales channels, strengths and weaknesses of the company), each company creates and implements a customized strategy.

E-learning with basic documentation, learning videos.

Tools with templates and checklists.

Develop an understanding of business financial concepts and apply them in practice. This means practically applying terms such as income statement, balance sheet, cash flow and financial ratios and using them in communication in an understandable way both internally and externally. Using analytical skills to allocate, evaluate and interpret financial figures. Developing possible financial strategies to improve profitability and financial efficiency, with a focus on planning/budgeting, investment calculations and optimizing the capital employed.

E-learning with basic documentation, learning videos.

Tools with templates and checklists.

The participants carry out an intensive analysis and optimization of operational processes in order to achieve an increase in efficiency and productivity in the company. The focus is on the customer. The resulting cost and time benefits are to be used systematically to establish services and improve quality as a continuous task for the entire company. Employees are actively involved in the improvement processes and are part of the solution.

E-learning with basic documentation, learning videos.

Tools with templates and checklists.

Each participant develops a comprehensive understanding of the importance of optimizing the physical infrastructure, safety measures and customer-oriented areas within their own organization. This increases efficiency, sustainability with environmental performance and a positive self-brand image. All existing infrastructure content is being analyzed and examined for improvement potential.

E-learning with basic documentation, learning videos.

Tools with templates and checklists.

In this module, we define the path to becoming an attractive employer and the principles of successful personnel management through leadership. How do we deal with Generation Z & Alpha? How can employees be actively involved in the company's success? The focus is on increasing the skills of individual employees and harmonizing teamwork in order to provide a stable and excellent service for the customer. Recruitment with Instagram, TickTock etc.

E-learning with basic documentation, learning videos.

Tools with templates and checklists.

On site at the workplace in the company of the tasks and work involved.

With our skills assessment, we want to assess the skills of your employees in the workshop and ensure that the repair and painting methods used meet the innovative clearcarrep standard. We create a complete skills profile for your employees in the body shop and paint shop. The necessary training courses are then defined.