Effective Date: 03/07/2026
App Name: Diwan: Urdu Literature
Developer: Coffee Beans Studio
Contact Email: coffeebeans270@gmail.com
Diwan: Urdu Literature (“Diwan,” “we,” “our,” or “us”) is a reading and writing platform for Urdu literature. This Privacy Policy explains how we collect, use, store, and protect information when you use our mobile application.
By using Diwan, you agree to the collection and use of information as described in this Privacy Policy.
We collect information needed to provide the app’s features, including account creation, publishing, reading, saving, commenting, and interacting with literature content.
When you create an account, we may collect:
Name or display name
Email address
Username or handle
Profile photo, if you upload one
Bio or profile description, if you add one
User ID created by Firebase Authentication
Account creation and update timestamps
When you use Diwan, we may store content you create or interact with, such as:
Published writings
Drafts
Titles, descriptions, excerpts, tags, and categories
Comments
Likes
Bookmarks
Follow relationships
Notifications
Reading or publishing-related metadata, such as timestamps and visibility settings
Your writings may include poetry, short stories, essays, screenplays, novels, chapters, and other literary content.
If you upload a profile picture, the image may be stored using Firebase Storage. We currently intend to use Firebase Storage only for profile pictures.
We may collect basic technical and usage information necessary for app performance, security, and functionality, including:
Device information
App version
Crash and performance data
Authentication status
Security logs
General interaction data, such as when content is created, updated, liked, saved, or commented on
We do not collect precise location data unless a future feature clearly asks for it and you grant permission.
We use collected information to:
Create and manage user accounts
Allow users to write, save drafts, and publish literature
Display published content to readers
Show author profiles and public writing
Enable likes, comments, bookmarks, follows, and notifications
Improve app performance and reliability
Protect users and prevent abuse, spam, fraud, or unauthorized activity
Provide customer support
Maintain security and enforce app rules
Develop future features such as translations, Roman Urdu, word meanings, grammar tools, or writing assistance
Some information in Diwan may be public if you choose to publish it. Public information may include:
Your display name
Your handle
Your profile photo
Your bio
Published writings
Comments on public content
Public interaction counts, such as likes or comments
Drafts and private content are not intended to be publicly visible unless you publish them or change their visibility.
Diwan uses Firebase services provided by Google to support authentication, database storage, file storage, and app functionality. Firebase may process data as part of providing these services. Firebase provides security and privacy information for developers and users through its official documentation.
Services we may use include:
Firebase Authentication
Cloud Firestore
Firebase Storage
Firebase Cloud Messaging, if notifications are enabled
Firebase App Check, if implemented
Firebase Crashlytics or Analytics, if implemented in the future
If we add additional third-party services in the future, we will update this Privacy Policy as needed.
Diwan may include optional AI or language tools in the future, such as:
Urdu to English translation
Urdu to Roman Urdu conversion
Word meanings
Grammar correction
Spelling correction
Punctuation suggestions
Writing improvement tools
If these features are used, the text you submit may be processed by our backend and/or an AI service provider to generate the requested output. Generated results may be stored in our database so the same translation, meaning, or correction does not need to be generated repeatedly.
We do not intend to use private drafts for public display unless you publish them. If AI tools are added, we will aim to process only the text needed to provide the selected feature.
We store app data using Firebase services, including Cloud Firestore and Firebase Storage.
Firestore may store:
User profiles
Published works
Drafts
Comments
Likes
Bookmarks
Follows
Notifications
App-related metadata
Firebase Storage may store:
Profile pictures uploaded by users
We use security rules and access controls to help protect user data. However, no online service can guarantee complete security.
We do not sell your personal information.
We may share or process information in the following limited cases:
With Firebase and Google services that help us operate the app
With service providers needed to run app features
To comply with legal obligations
To protect the rights, safety, and security of users, the app, or others
To investigate abuse, spam, fraud, or harmful activity
Public content you publish may be visible to other users of the app.
We keep information for as long as needed to provide the app’s services, maintain user accounts, comply with legal obligations, resolve disputes, and enforce our policies.
You may request deletion of your account or certain data by contacting us. Some data may remain for a limited time in backups or logs where deletion is not immediately possible.
Public interactions, such as comments or published works, may be removed or anonymized depending on the situation and technical requirements.
You may request account deletion by contacting us at:
[Your Email Address]
When requesting deletion, please include the email address associated with your Diwan account.
After verifying your request, we will take reasonable steps to delete or anonymize your account information and personal data, unless we need to retain certain information for legal, security, or abuse-prevention reasons.
Depending on the features available in the app, you may be able to:
Edit your profile
Change your display name or handle
Upload or remove a profile picture
Create, edit, or delete drafts
Publish or delete your writings
Remove bookmarks
Unlike content
Unfollow users
Delete or manage your comments
Diwan is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
We take reasonable steps to protect user information. These may include:
Firebase Authentication
Firestore security rules
Access controls
Secure database permissions
App security checks
Limited access to backend systems
However, no method of internet transmission or electronic storage is completely secure.
Your information may be processed and stored on servers located outside your country. By using Diwan, you understand that your information may be processed in locations where data protection laws may differ from those in your region.
We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this page.
Your continued use of Diwan after changes means you accept the updated Privacy Policy.
If you have any questions, requests, or concerns about this Privacy Policy or your data, contact us at:
Email: coffeebeans270@gmail.com
Developer: Coffee Beans Studio