T E R M S & C O N D I T I O N S
T E R M S & C O N D I T I O N S
This page contains the terms and conditions. Please read these terms and conditions carefully before ordering any products from DISENYO’T IMPRENTA. You should understand that by ordering any products, you agree to be bound by these terms and conditions. You are responsible for reviewing any modified terms. Your purchase of any product or services that are available through this Site means you accept and agree to any changes. For your convenience and future reference, the date of the most recent revision of these Terms is listed above so that you may compare different versions to determine what, if any, changes have been made.
WELCOME TO DISENYO’T IMPRENTA
WE’RE MAKING A CUSTOM HANDMADE INVITATION AND CRAFTS. PLEASE ACCEPT SLIGHT FLAWS FOR IT IS HANDMADE WORK AND LOVE THAT GOES INTO EVERY ORDER.
Payment
Disenyo’t Imprenta accepts Gcash, Palawan Express, LBC, Cebuana, Western Union and bank transfer as form of payment.
LEAD TIME
Because each piece is made to order, our lead time is order specific and can range from 1-3 weeks depending on size and design complexity. You will be notified before payment if your order will take longer than 3 weeks.
Copyright
It is important to us that every piece of stationery we create is our own. Sending inspiration from Etsy, Pinterest, etc. to give an idea of your style is great! But please, don’t send us someone else’s design and ask us to create a copy for you, but with your wording and colors. We just can’t do that and we hate disappointing you. Thanks for understanding.
Order Acceptance and Cancellation.
You agree that your order is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us or we will not be obligated to sell the products or services to you. We may choose not to accept any orders in our sole discretion. After having received your order, we will send you a confirmation email with your order number and details of the items you have ordered. Acceptance of your order and the formation of the contract of sale between disenyo’t imprenta and you will not take place unless and until you have received your order confirmation e-mail.
Payment and Deposit.
The deposit for each project is 50% of the entire order. The deposit is due at the time of your order. Design will not begin without the deposit. The deposit will be applied to the total amount due for the wedding invitations/other products. The deposit is non-refundable. The remaining balance must be paid in full before sending to print.
Prices Terms.
All prices posted on this Site are subject to change without notice. The price charged for the product or service you purchase will be the price in effect at the time the order is placed and will be set out in your order confirmation e-mail. Price increases will only apply to orders placed after such changes. Listed prices do not include taxes or charges for shipping and handling. You will have notice of all such taxes and charges by reviewing your merchandise total in your shopping cart and in your order confirmation e-mail. We are not responsible for pricing, typographical, or other errors in any offer by us and we reserve the right to cancel any orders arising from such errors.
Shipments; Delivery; Title and Risk of Loss.
Shipping is offered through lbc, gogo express or jnt and can take between 2-9 days to be received. Shipping costs vary depending on the size and weight of your order. Ask for an estimate during the checkout process. Alternatively, free pick-up in bulakan, bulacan area it can be arrange for near customers.
Shipments
(a) We will arrange for shipment of the products to you. Please check the individual product page for specific delivery options. You will pay all shipping and handling charges specified during the ordering process.
(b) Title and risk of loss pass to you upon our transfer of the products to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments, nor are we required to refund orders lost in the mail. However, if an item is not delivered by the carrier, you must notify us within 30 days of the originally scheduled delivery date. Any decisions regarding whether or not to replace a lost item are within our sole discretion, upon timely notice.
REFUNDS AND EXCHANGES
Unfortunately, payments cannot be refunded on custom orders. If you are not happy with your order please email DISENYOATIMPRENTA@GMAIL.COM. If the error occurs on this end, a replacement will happily be sent out. If it is a mistake on your end you will be charged. You are responsible for all shipping and handling charges on returned items. You bear the risk of loss during shipment, meaning if an item is not delivered back to us, you will not be refunded. Refunds are processed within approximately 10 business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site. WE OFFER NO REFUNDS ON ANY PRODUCTS DESIGNATED ON THIS SITE AS NON-RETURNABLE. ALL CUSTOM ORDERS ARE NON REFUNDABLE.
F R E Q U E N T L Y A S K E D Q U E S T I O N S
HOW LONG DOES IT TAKES?
Because each piece is made to order, our lead time is order specific and can range from 1-3 weeks depending on size and design complexity. You will be notified before payment if your order will take longer than 3 weeks.
CAN I RUSH MY ORDER?
Absolutely! When filling out the form, indicate that you need to rush your order, and when you need it by. Please note, the quickest we are able to complete a full order during our busy season is 1 week. Rush orders do require a minimum rush order fee. The rush fee will depend on the size of the order, time of production, design/pieces of the invitation, as well as our current work load. Please ask to get an accurate quote for a rush order, as all jobs will vary.
How are invitations priced?
The price displayed on the sample page is the price per invitation. Please request a quote. We do offer quantity discounts.
WHERE TO UPLOAD MY PHOTOS OR FILES?
YOU CAN SEND IT TO: DISENYOATIMPRENTA@GMAIL.COM
WHAT IS THE ORDER PROCEDURE?
A. To place an order we require a 50% deposit and to fill out a form. Once both are complete, we will start on your proofs!
B. We’ll start doing your orders once you send the payment. strictly no cancellation of orders.
C. Once the layout is approved, we will start to print the products immediately.
D. You can settle your balance once we create your order. take note: we will not ship your item if you haven’t settle your balance.
E. Once everything is settled we will pack your order safely and ready to ship. or you can pick up at our address.
I need my order by next week, how do I inform you?
After checking out and paying for your item(s), just MESSAGE US! We'll try our best to fulfill your order as soon as possible!
*Fixed price regardless if all space are consumed of not | Down payments are non-refundable if in case the client decides to cancel.