This privacy statement applies to the mobile application Direction Escap, as well as all affiliated services managed and operated by Gracefuls (collectively referred to as the “App” throughout this document). Gracefuls shall hereinafter be defined as the Service Provider.
We gather user data when you download and launch our App. The types of information collected include the following items:
The IP address assigned to your mobile device
Specific pages you browse within the App, the exact date and time of each visit, alongside how long you stay on each page
Total cumulative usage duration of the App
The mobile operating system running on your device
Our App and integrated third-party SDKs may utilise cookies, software development kits, tracking pixels and comparable tracking technologies to sustain core application functionality, conduct usage statistics analysis and deliver services steadily. In regions bound by relevant legislation, the Service Provider will acquire your explicit approval prior to deploying non-essential tracking tools.
You hold the right to apply for access, revision or deletion of your personal records stored by the Service Provider. To claim these rights, or revoke consent for data processing activities authorised by you previously, please send an email to bateslohmar@gmail.com to get in touch with us.
If you are a resident of California, you possess legal privacy entitlements: the right to learn categories of personal data we collect, the right to erase your personal information, the right to refuse the sale or sharing of your personal data, and protection from unfair treatment when you exercise these privacy privileges. To exercise your rights under CCPA and CPRA, please reach out via bateslohmar@gmail.com.
The Service Provider may utilise your submitted data to send critical service alerts, mandatory official notifications, and promotional content only when permitted by local laws.
To enhance your overall user experience within the App, the Service Provider may request certain personally identifiable information from you, taking bateslohmar@gmail.com as an unrestricted example. All requested personal data will be stored and utilised strictly in compliance with the provisions laid out in this privacy policy.
Only aggregated and fully anonymised data will be transmitted to external partners on a regular basis, aiming to help the Service Provider optimise the App and overall service quality. The Service Provider may share your personal information with third parties solely in line with the terms specified within this privacy document.
The Service Provider and its authorised third-party service suppliers may transmit your personal data to countries outside your residential territory, including areas beyond the European Economic Area (EEA). When local laws mandate protective measures for international data transfers, the Service Provider will adopt valid and compliant approaches listed below:
Standard Contractual Clauses (SCCs) officially authorised by the European Commission
Adequacy rulings and other legally recognised cross-border data transfer frameworks
Your explicit consent, which is obtained only when legally allowed and necessary
Data protection regulations differ across various nations and regions. The Service Provider will implement appropriate protective measures and secure required user consent for overseas data transmission whenever local legal rules demand such procedures.
Please be aware that this App incorporates third-party services, which formulate their own independent privacy policies governing user data handling. The privacy policy link for the third-party platform integrated in our App is shown below:
The Service Provider is entitled to disclose user-provided data and automatically collected information under the following scenarios:
When compelled by law, such as fulfilling court subpoenas and other equivalent legal formal requirements
When we reasonably judge that disclosure is essential to safeguard our legitimate rights and interests, protect your personal safety or the safety of other individuals, investigate fraudulent behaviours, or respond to official government inquiries
To our trusted cooperative service providers acting on our behalf; these partners are prohibited from independently using the shared data and must abide by all regulations stipulated in this privacy policy
You can terminate ongoing data collection from your mobile device by uninstalling the App. Uninstallation will stop the App from gathering new data subsequently, yet it cannot automatically erase information that has already been delivered to the Service Provider or relevant third-party platforms.
If you need to delete your personal data, cancel previously granted consent, or exercise any other privacy rights you are entitled to, please contact us at bateslohmar@gmail.com.
The Service Provider stores personal data merely for the period required to accomplish the original collection purposes:
User-submitted information: Saved throughout your period of App usage, plus an additional 12 months after you cease using the App, unless extended storage is required by law
Automatically captured usage data: Preserved for a maximum of 24 months starting from the collection date, unless legal compliance requires a longer retention cycle
Aggregated and anonymised data: Stored permanently, as such data can no longer be associated with your individual identity
Data reserved for legal compliance: Retained for the entire duration stipulated by applicable laws
You may submit a deletion request for your personal data, subject to mandatory legal storage obligations. If you wish us to clear the content you filled in within the App, please email bateslohmar@gmail.com. Kindly note that partial user data is indispensable to maintain the App’s normal operation and cannot be removed.
This App is not developed for users under the age of 16, or the higher minimum age defined by local applicable laws. The Service Provider never actively collects personal information from minors nor launches targeted marketing activities toward underage users.
In jurisdictions where parental or legal guardian consent is required for minors to access online services, the App shall not be used without such authorised approval. We will not intentionally gather personally identifiable information from users under 16 in violation of local data protection laws. If we accidentally obtain personal data from a minor, we will delete such records from our servers right away. If you are a parent or legal guardian and discover your child has submitted personal information to us, please email bateslohmar@gmail.com promptly so we can carry out necessary disposal procedures.
The Service Provider attaches great importance to preserving the confidentiality of your personal information. We deploy physical safeguards, encrypted technical systems and internal management procedures to secure all user data we process and store.
If a security incident occurs resulting in the leakage of your personal data, the Service Provider will notify affected users in accordance with local legal provisions. Where legally required, we will elaborate on the specific circumstances of the breach and the remedial solutions we are implementing.
The Service Provider reserves the right to revise this privacy policy intermittently. For substantial content adjustments, we will publish the updated document marked with an official effective date to inform all users. When local laws mandate prior user approval for major policy revisions, we will obtain your consent before the updated terms officially take effect.
Historical versions of this privacy policy will be archived. You may apply to view previous editions by contacting us via bateslohmar@gmail.com.
Effective Date of This Privacy Policy: August 13, 2026
For all data processing activities founded on user consent, your approval is confirmed through your voluntary confirmation and activation of corresponding features or operations inside the App. You are allowed to withdraw your consent at any time, and such withdrawal will not affect the legality of data processing completed prior to revocation. Data processing conducted based on other legitimate legal grounds will be carried out in accordance with the above clauses.
Should you have any doubts about data privacy during your use of Direction Escap, or inquiries regarding our data management practices, please send an email to our official mailbox: bateslohmar@gmail.com.