I have 7.5+ years of experience with Accenture in diverse domains including Healthcare, Financial services, and Insurance with reputed clients. I was managing all stages of SDLC, taking care of techno-functional activities involving incident management, defect management, estimation, resource allocation and so on, in addition to coding. I was handling incident and defect data to create visualization using Excel, and was even involved in performing root cause analysis.
I have completed my Google Data Analytics Professional certification. I am well versed with all stages of data analytics, using tools like Excel, R, SQL, Power BI, and Tableau.
United Healthcare, Travelers, Ace insurance, RSA, and DuPont
Capstone project on fictional company Cyclistic on bike-sharing | Google Data Analytics Professional Certificate | September 2022
Imported data from a reliable source.
Cleaned it on R platform.
Documented clean-up steps.
Performed visualization in Tableau.
Virtual Experience on Data Analytics from Accenture
Performed all stages of data analysis using Excel.
Virtual Experience on Power BI from PWC
Performed all stages of data analysis using Power BI.
DuPont, US | Nov 2014 - Jun 2015
· Involved in end-to-end transition of 8 core and complex applications and prepared system understanding document for all the applications for future reference.
· Guided and mentored a bigger team, performed incident management, involving reporting and visualization on Excel.
· Successfully managed stakeholders’ communications: ensured team is ready for ‘Go-Live’ post transition.
RSA, UK, Financial Services | Dec 2013 - Nov 2014
· Performed requirements management and documentation.
· Created macros/tools in mainframe and MS excel to significantly reduce overall effort involved in performing few daily sanity checks and even in release management tasks.
· Reporting, and visualization in Excel for incidents, work orders.
· Appreciated by customer for providing permanent fixes in quick turnaround time, for critical production issues affecting business.
Ace Insurance, US | Oct 2013 - Dec 2013
· Short term role involving planning, estimation and coming up with a strategy of upgrading legacy programs using Language environment, testing, and other reporting in Excel.
Travelers, Auto insurance | Mar 2011 - Nov 2012
· Involved in requirements management, documentation, and analysis.
· Created report, as part of defect management, and performed root cause analysis.
· Created an estimation model to estimate the effort based on the complexity.
· Performed task allocation, communicated on a regular basis with the clients about requirements clarifications and design.
· Handled a small team.
· Learnt Insurance domain and functionality of the application (how an auto insurance policy is created, coverages are added, rated, premium is calculated and finally, the policy is issued).
UnitedHealth Group (UHG), Healthcare | Oct 2008 - Mar 2011
· Managed all phases of SDLC, including requirements management, development, and documentation at each stage (Visio, word, and Excel).
· Provided solution to solve recurring issues.
· Performed incident management, involving creating visualization of incident, and work order data on Excel.
· Communication with client (status report, code and design walkthrough, vacation forecast, regular sanity checks, etc.).
Birla Institute of Technology, Mesra, India
Master of Computer Applications