Hi, I’m Dipjyoti Moulick — a passionate and results-driven banking professional with over 5 years of experience in customer relationship management, regulatory compliance, and team leadership.
I began my journey in the banking industry at ICICI Bank, where I progressed from a Senior Phone Banking Officer to Deputy Manager, consistently delivering exceptional service and driving revenue growth through strategic customer engagement.
Through my professional experience, I’ve witnessed firsthand the challenges and inequalities faced by employees within the banking sector. This inspired me to establish The Resilient Bankers Network (TRBN) — a platform committed to financial justice, transparency, and collective action.
I believe that ethical leadership, empathy, and awareness can transform institutions. This site is my personal space to share insights, initiatives, and connect with others who share a vision for fairness in finance and beyond.
Dipjyoti Moulick is an Indian banking professional, labour rights activist, and social media activist known for his relentless campaign against unfair labour practices in the banking sector. Born on January 25, 1996, in Guwahati, Assam, he is recognized for bringing national attention to issues of workplace injustice and corporate accountability within India’s financial industry.
Dipjyoti Moulick was born and raised in Nagaon, Guwahati, the largest city in Assam, where he spent his formative years in a modest middle-class household. The untimely demise of his father in 2017 placed immense responsibility on him as the eldest son, compelling him to become the family’s primary provider. This early life challenge deeply shaped his sense of duty, perseverance, and empathy for others facing hardship.
He completed his Higher Secondary Leaving Certificate (HSLC) in 2011 from Joy Narayan Higher Secondary School in Nagaon and later graduated with a Bachelor’s degree in English Literature from Gauhati University, one of Assam’s leading educational institutions. To strengthen his professional foundation, he pursued Post-Graduation in Banking & Finance from Manipal University, gaining specialized knowledge of the financial system, regulatory frameworks, and operational management.
Fluent in English, Hindi, Bengali, and Assamese, Moulick’s multilingual communication skills have contributed to his effectiveness as both a banker and a public advocate.
Armed with a strong academic foundation and a commitment to excellence, Moulick began his professional journey with ICICI Bank, one of India’s largest private-sector financial institutions. Over a span of more than five years, he rose steadily through the ranks—from an entry-level position to Deputy Manager—demonstrating consistent performance, leadership, and an ability to motivate and manage teams effectively.
As a Team Lead, he supervised a workforce of over 35 officers, focusing on customer service quality, sales process optimization, and employee engagement. His professional expertise covered areas such as retail banking, financial products, relationship management, and regulatory compliance.
He also obtained certification from the Insurance Regulatory and Development Authority (IRDA), reflecting his commitment to professional growth and adherence to ethical standards in financial services.
Throughout his tenure, Moulick earned a reputation for his integrity, people-centric leadership, and advocacy for transparent, humane workplace practices—values that would later define his public role as a whistleblower and reform advocate.
In November 2023, Moulick’s career took a dramatic turn when he was discharged from ICICI Bank while on sanctioned medical leave. The discharge, which he discovered indirectly through internal channels, was justified by the bank as “voluntary abandonment,” a claim he strongly disputes. Moulick asserts that the dismissal violated provisions of India’s labor laws, principles of natural justice, and due process.
This event became a turning point in his life, propelling him into labour rights activism. He began documenting and exposing patterns of unlawful mass terminations within ICICI Bank, affecting thousands of employees across India—many of whom were removed without notice, severance, or the opportunity to appeal.
His advocacy efforts revealed what he described as systemic misuse of internal policies to silence employees and evade compliance with labour laws such as Section 25 of the Industrial Disputes Act, which mandates government approval before retrenchment of certain categories of employees.
Moulick’s detailed complaints and petitions reached multiple government bodies, including the Ministry of Labour & Employment, National Human Rights Commission (NHRC), and the National Commission for Scheduled Castes (NCSC). His persistence helped bring these issues into the public domain, leading to official inquiries.
In 2025, the Ministry of Labour and Employment issued a show-cause notice to ICICI Bank’s Managing Director and CEO, Mr. Sandeep Bakhshi, for alleged unfair labour practices—a significant outcome stemming from individual complaint and continued advocacy.
He is also a petitioner in Reference Case No. 07 of 2025, a legal proceeding against ICICI Bank, and continues to pursue justice through institutional channels.
Beyond legal advocacy, Moulick has leveraged social media as a platform for public awareness and reform. He serves as a volunteer with The Resilient Bankers’ Network (TRBN), a collective of former banking employees working to address wrongful terminations, labour exploitation, and corporate malpractice in the financial sector.
Through his blogs, petitions, and awareness campaigns, he promotes ethical corporate governance, employee welfare, and responsible leadership. His work underscores the need for stronger regulatory oversight and fair treatment of workers in India’s rapidly evolving private economy.
Moulick continues to reside in Guwahati, Assam, where he remains closely connected to his cultural roots and family. Deeply patriotic, he identifies with nationalist values and often emphasizes unity, self-reliance, and integrity in both personal and professional spheres.
Despite personal and professional hardships, his resilience and commitment to justice have made him a respected voice among workers seeking fairness in the Indian banking system.
Dipjyoti Moulick’s journey from a young banker to a recognized advocate for labour rights embodies courage, conviction, and the pursuit of justice in the face of adversity. His work has drawn attention to systemic flaws in corporate human resource practices, highlighting the urgent need for transparency, accountability, and humane employment policies in India’s private sector.
As of 2025, Moulick continues his campaign for labour reform and employee protection through legal avenues, policy engagement, and public discourse. His story serves as a powerful reminder that one individual’s determination can ignite collective action and inspire a broader movement for fairness in the workplace.
Skills & Competencies
Dipjyoti Moulick brings a well-rounded mix of leadership, communication, and domain expertise. With a strong foundation in customer relationship management and financial product knowledge, he has consistently demonstrated strategic thinking and effective decision-making. He excels in cross-selling and upselling, process optimization, and administrative coordination, all while maintaining a high standard of professionalism.
His ability to lead and mentor teams, communicate effectively across functions, and adapt to dynamic banking environments has made him a reliable performer. He is fluent in English, Hindi, Assamese, and Bengali — allowing him to connect with a diverse customer base across India.
He holds over 5 years of experience with ICICI Bank, where he progressed from a Senior Phone Banking Officer to Deputy Manager. His roles have spanned high-volume customer handling, cross-functional sales, compliance, and team leadership. Through his work in Guwahati and Bhubaneswar, he consistently delivered measurable business impact and helped strengthen customer trust in one of India's largest private sector banks.