Thank you for trusting and using the Dine Inn app. We are committed to protecting your privacy and personal data. This Privacy Policy explains how Dine Inn collects, uses, shares, and protects your information when you use our food ordering and delivery application.
1. Information We Collect
Personal Information: Your name, phone number, email address, and delivery address when you register for an account and place orders.
Location Data: We collect precise or approximate location data from your device to display nearby restaurants, calculate delivery fees, and help drivers accurately locate your delivery address. You can grant or revoke location access at any time through your device's system settings.
Transaction Information: Details about your orders, date and time of order, amount paid, and payment method. Dine Inn uses secure third-party payment gateways and does not directly store your credit/debit card numbers.
Device and Usage Data: Your IP address, device type, operating system, app crash logs, and how you interact with Dine Inn, which helps us optimize performance and fix bugs.
2. How We Use Your Information
To process your orders, confirm payments, and dispatch delivery partners.
To send push notifications for real-time order status updates.
To provide customer support, resolve complaints, or process refunds.
To analyze usage data to improve the app interface and recommend food/restaurants that match your preferences.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. Your data is only shared in the following scenarios directly related to our operations:
Restaurant & Driver Partners: Your name, phone number, and delivery address are shared with the restaurant to prepare your food and with the delivery driver to fulfill the delivery.
Service Providers: Third-party vendors that assist with online payments, SMS/Email OTP delivery, or cloud storage services.
Legal Requirements: When validly requested by competent law enforcement authorities or to protect the legal rights and safety of Dine Inn and its user community.
4. User Rights & Data Deletion
You have full control over your personal data on the Dine Inn platform:
Access and Update: You can view and update your personal information, address, and phone number directly in the "Profile" section of the app.
Account and Data Deletion Request: If you no longer wish to use Dine Inn, you can delete your account and all personal data at any time by opening the app, navigating to Settings > Delete Account, or by sending a support request to our email. Once your request is confirmed, your personal information and order history will be permanently deleted, except for mandatory transaction records that must be retained for a certain period to comply with accounting and tax laws.
We implement security measures and transmission encryption (such as HTTPS/TLS) to protect your data from unauthorized access, alteration, or disclosure. While we strive to protect your information, no method of electronic storage or transmission over the internet is 100% secure.
The Dine Inn app is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we discover that our system has collected information from a user under 13, that data will be immediately deleted.
7. Changes to this Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated directly via the app or your email. Your continued use of the app after the new policy takes effect constitutes your acceptance of those changes.
If you have any questions about this Privacy Policy or wish to exercise your data deletion rights, please contact us at: