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Learn About DINAH
Learn About DINAH
Hi, I’m Dinah Waziri, a passionate and adaptable digital support professional with over 3 years of remote experience helping entrepreneurs and businesses streamline operations and deliver exceptional client experiences.
My expertise spans Virtual Assistance, Customer Service, CRM Management, Data Entry, and Graphic Design. I also specialize in workflow automation using tools like Trello, Monday.com, Asana, and Zapier to help teams save time, reduce errors, and stay organized. Whether it’s managing executive calendars, handling customer communication, entering high-volume data with accuracy, or creating stunning visuals on Canva. I’m here to help you work smarter.
What sets me apart?
Exceptional attention to detail
Proactive and friendly communication
Strong problem-solving and critical thinking skills
A genuine passion for helping others succeed
I’ve supported clients across industries, consistently delivering results in fast-paced, remote environments. I’m tech-savvy, organized, and driven. And I bring a calm, solution-oriented mindset to every task.
Outside of work, I’m committed to continuous learning. I’m currently rounding off the ALX AI Starter Kit and have completed multiple certifications from LinkedIn Learning and Coursera in customer service, IT fundamentals, and email marketing tools like Apollo.io and Lemlist.
If you're looking for someone who blends reliability, efficiency, and heart, I’d love to be part of your growth journey.
My Core Values
My Core Values
1. Excellence
I believe in delivering high-quality work, whether it’s managing executive calendars, designing brand assets, or providing frontline customer support. My goal is always to exceed expectations with attention to detail and a commitment to continuous improvement.
2. Integrity
Honesty and accountability are the foundation of everything I do. I approach every project and client relationship with transparency, trust, and professionalism.
3. Adaptability
Working across diverse industries and time zones has strengthened my ability to thrive in dynamic environments. I embrace change and evolve with emerging tools and technologies to meet clients’ needs.
4. Ownership
I treat every task, big or small, as a reflection of my personal brand. From data accuracy to customer satisfaction, I take initiative, follow through, and own my results.
5. Empathy
Understanding clients' needs and users' pain points is key to delivering impactful service. Whether in customer service or project coordination, I prioritize human connection and user-centered support.
My Core Strengths
My Core Strengths
1. Tech-Savvy Operations
Skilled in tools like Trello, Asana, Monday.com, Notion, HubSpot, Salesforce, Canva, and Google Workspace—allowing me to streamline operations and automate workflows with precision.
2. Multidisciplinary Expertise
With hands-on experience in Virtual Assistance, Customer Service, Data Entry, and Graphic Design, I offer versatile support that touches multiple facets of a business.
3. Clear Communication
From resolving inquiries via Zendesk or Intercom to writing polished reports, I communicate clearly, professionally, and with the right tone for any audience.
4. Remote Productivity
I thrive in remote teams—managing time zones, deadlines, and digital collaboration tools efficiently to keep projects on track and clients in the loop.
5. Process Optimization
I create structured workflows that reduce friction and increase output. For example, I’ve reduced email turnaround times by 40% and improved customer satisfaction by 30% in past roles.
6. Growth-Oriented Mindset
I invest in continuous learning through certifications in Data Entry, CRM, Customer Support, Technical Support, and AI automation tools—so I can always bring fresh value to your team.
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