Privacy Policy
Effective Date: September 19, 2026
App Name: Dima Hasao Tourism
Contact Email: impetm.edutech@gmail.com
Dima Hasao Tourism ("we," "us," "our," or "the App") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Dima Hasao Tourism collects, uses, stores, protects, and shares information when you use our mobile application, website, and related tourism services.
By using Dima Hasao Tourism, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on the features you use, we may collect the following information:
A. Personal Information
When you create an account, make a booking, contact a service provider, or use other features, we may collect:
Name
Mobile phone number
Email address
Profile information
Address or location details
Booking and reservation information
Information you voluntarily provide through forms or customer support
We collect only information that is reasonably necessary to provide the requested services.
B. Location Information
Dima Hasao Tourism may request access to your device location to provide location-based tourism services, such as:
Showing nearby tourist attractions
Displaying nearby hotels, restaurants, taxis, guides, or tourism services
Providing maps and directions
Helping users find tourism services near their current location
Supporting location-based travel and navigation features
Location access is requested only when required for a relevant app feature. Where possible, users can use the application without granting unnecessary location permissions.
If your app implementation uses background location, you must provide the required prominent in-app disclosure and obtain the applicable Android permission before using background location. Google Play treats device location as sensitive user data and requires additional requirements for background access.
C. Device and Technical Information
We may automatically receive limited technical information such as:
Device type and model
Operating system version
App version
IP address
Device identifiers where permitted and necessary
Crash information
Diagnostic information
General usage and performance information
This information may be used to maintain, secure, troubleshoot, and improve the application.
D. Booking and Tourism Information
When you use tourism-related services, we may collect information associated with:
Hotel bookings
Restaurant bookings
Taxi or transportation requests
Tour or activity bookings
Travel plans
Service requests
Booking history
Payment-related transaction status
Payment information may be processed by authorized payment providers. We do not need to store complete card or banking credentials when the payment provider processes such information directly.
E. Communications
If you contact us through the application, email, phone, forms, or customer support, we may collect the information you provide so that we can respond to your request and maintain customer-service records.
2. How We Use Information
We may use collected information to:
Create and manage user accounts
Provide tourism and travel services
Display tourist attractions and destinations
Provide maps and location-based services
Process bookings and reservations
Connect users with tourism service providers
Facilitate hotel, restaurant, taxi, tour, or other travel services
Communicate booking and service updates
Respond to customer-support requests
Improve application functionality
Monitor application performance
Detect and prevent fraud, abuse, and unauthorized activity
Maintain application security
Comply with applicable legal requirements
Improve tourism-related services and user experience
We do not use personal information for purposes unrelated to the services described in this Privacy Policy unless permitted by law or with appropriate user consent.
3. Sharing of Information
We may share necessary information with trusted service providers when required to provide the services requested by you.
Depending on the feature you use, information may be shared with:
Hotels and accommodation providers
Restaurants
Taxi or transportation partners
Tour operators
Local tourism service providers
Maps and location service providers
Payment processors
Hosting and cloud-service providers
Analytics, crash-reporting, or technical service providers
Customer-support providers
Government authorities or law-enforcement agencies when legally required
We share only information reasonably necessary for the applicable service.
We do not sell personal or sensitive user information.
Google Play requires developers to accurately disclose collection, use, and sharing practices in the Data Safety section and to keep those disclosures consistent with the actual app and third-party SDK behavior.
4. Third-Party Services
Dima Hasao Tourism may use third-party services for functions such as:
Maps
Hosting
Authentication
Cloud storage
Payment processing
Analytics
Crash reporting
Notifications
Application security
These third-party providers may process information according to their own privacy policies and applicable legal requirements.
Developers remain responsible for ensuring that third-party SDKs used in an app comply with Google Play's user-data requirements.
5. Location Data
If location permission is enabled, Dima Hasao Tourism may use location data to provide location-based tourism features.
Users can manage location permissions through Android device settings.
We recommend requesting only the minimum location access necessary for the feature. If background location is used, the feature must be genuinely related to the app's core functionality and must comply with Google Play's background-location requirements.
6. Data Security
We take reasonable technical and organizational measures to protect information from unauthorized access, alteration, disclosure, or destruction.
Where appropriate, data transmitted between the application and our servers may be protected using encryption such as HTTPS/TLS.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide requested services
Maintain account and booking records
Resolve disputes
Prevent fraud and abuse
Meet legal and regulatory requirements
Maintain legitimate business records
When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.
8. Account and Data Deletion
If the application provides account creation, users may request deletion of their account and associated personal information through the account settings, available deletion mechanism, or by contacting:
impetm.edutech@gmail.com
When a valid deletion request is received, we will process the request in accordance with applicable legal, security, and operational requirements.
Some information may be retained where required by law, necessary for fraud prevention, dispute resolution, financial records, or other legitimate legal purposes.
Google Play's current User Data policy requires apps offering account creation to provide users with a clear method to request account deletion and associated data deletion.
9. Children's Privacy
Dima Hasao Tourism is not specifically designed to collect personal information from children.
We do not knowingly collect personal information from children in violation of applicable laws.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us at:
impetm.edutech@gmail.com
10. Notifications
Dima Hasao Tourism may send notifications related to:
Booking confirmations
Booking updates
Travel or service information
Important account notifications
Service updates
Promotional information, where permitted
Users can manage notification permissions through their device settings.
11. User Responsibilities
Users are responsible for ensuring that information submitted to the application is accurate and that account credentials are kept secure.
Users should immediately contact us if they believe their account has been accessed without authorization.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
The updated version will be made available through the application or our designated website.
The "Effective Date" at the beginning of this policy indicates when the latest version became effective.
13. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your information, please contact:
Dima Hasao Tourism
Email: impetm.edutech@gmail.com
We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.
14. Acceptance
By using Dima Hasao Tourism, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above.
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