Working Solutions (mercia) Ltd

Project Overview

Working Solutions (Mercia) Ltd is a Recruitment Consultancy Specialist founded in 1995. They offer a bespoke recruitment service to businesses in the area, many of them operating nationally and internationally. Technology has played an integral role in ensuring that the business can meet the demands of its clients. In order to extend the reach of their services the company needed to ensure that they are fully utilising the technologies available. They had engaged a digital company to build a new CRM which integrates closely with their website and had been looking into options for utilising an app to facilitate clients and candidates accessing their services via mobile and tablet.

Project Objectives

The business has a small team with limited technical knowledge and required advice on the various solutions on the market and ensuring that they would integrate with the new CRM. The project sought to support the client by undertaking research to identify software tools which provide the best match to the client’s needs. This included reviewing an industry specific software tool that had already been shortlisted by Working Solutions for mobile services. Further reviews were required to gain comparisons on functionality and cost.

Project Solutions

The project worked closely with Working Solutions to identify their specific requirements for a mobile app and to understand the functionality of their CRM. Once this information was collated it was reviewed with the company and was then used to develop a full list of the functions required from the mobile platforms. This then formed the basis of the research into the commercially available solutions. The project provided the company with a breakdown of options ranked according to the functionality criteria and incorporating information on reviews/ credibility of suppliers. This enabled Working Solutions to have a clear understanding of the benefits and limitations of each solution so that they could make an informed decision on which to invest in.

For more information on Working Solutions: https://www.workingsolutions.co.uk/