Shipping & Return Policy
Shipping & Return Policy
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Effective Date: 01-08-2025
Effective Date: 01-08-2025
Business Name - Digital Products Kart
This Shipping and Return Policy outlines the terms governing the delivery and refund eligibility of digital products purchased through our website, including eBooks, course bundles, and software downloads.
This Shipping and Return Policy outlines the terms governing the delivery and refund eligibility of digital products purchased through our website, including eBooks, course bundles, and software downloads.
1. Delivery of Digital Products
1. Delivery of Digital Products
All products sold are digital in nature. No physical items will be shipped.
All products sold are digital in nature. No physical items will be shipped.
Upon successful payment via our secure payment partner, Razorpay, customers will be automatically redirected to a page containing download links or access credentials for the purchased items.
Upon successful payment via our secure payment partner, Razorpay, customers will be automatically redirected to a page containing download links or access credentials for the purchased items.
Customers are required to provide their name, phone number, and email address during checkout to ensure delivery of digital access information.
Customers are required to provide their name, phone number, and email address during checkout to ensure delivery of digital access information.
In addition, a confirmation email may be sent to the registered email address with relevant product access details.
In addition, a confirmation email may be sent to the registered email address with relevant product access details.
2. Non-Returnable and Non-Refundable
2. Non-Returnable and Non-Refundable
All sales are final. Due to the digital format of our products, we do not accept returns, exchanges, or cancellations once a purchase has been completed.
All sales are final. Due to the digital format of our products, we do not accept returns, exchanges, or cancellations once a purchase has been completed.
We encourage customers to review product descriptions, previews (if available), and system requirements carefully before making a purchase.
We encourage customers to review product descriptions, previews (if available), and system requirements carefully before making a purchase.
By purchasing, you acknowledge that you lose the right to withdraw from the contract once the content is made available to you.
By purchasing, you acknowledge that you lose the right to withdraw from the contract once the content is made available to you.
3. Customer Responsibility
3. Customer Responsibility
Customers are responsible for ensuring that the email address and device used for purchase are secure and accessible to receive digital content.
Customers are responsible for ensuring that the email address and device used for purchase are secure and accessible to receive digital content.
In the event of non-receipt of access links or technical issues, please check your email spam folder or contact us immediately using the contact details provided below.
In the event of non-receipt of access links or technical issues, please check your email spam folder or contact us immediately using the contact details provided below.
4. Contact for Assistance
4. Contact for Assistance
If you encounter any issues with accessing your purchased product or have a concern or grievance, please contact:
If you encounter any issues with accessing your purchased product or have a concern or grievance, please contact:
Name: Shouptik Roy Gupta
Name: Shouptik Roy Gupta
We aim to respond to all queries within 2 business days.
We aim to respond to all queries within 2 business days.
By purchasing from our website, you agree to this Shipping and Return Policy.
By purchasing from our website, you agree to this Shipping and Return Policy.
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