Last Updated: August 1, 2026
Digital Palika ("the Application") is developed and maintained by Able Innovation Pvt. Ltd. ("Company", "We", "Our", or "Us") for use by local government offices in Nepal.
This Privacy Policy explains how the Application handles information when it is used. We are committed to protecting user privacy and ensuring transparency about the information processed by the Application.
Digital Palika is designed as a public service kiosk application.
The Application does not collect, store, or share any personal information from citizens using the Application.
Specifically, the Application does not collect:
Full name
Email address
Phone number
Home address
Date of birth
Citizenship information
Payment or banking information
Health information
Photos or media
Contacts
Location data
Biometric information
The Application does not require users to create an account or sign in.
To operate securely and reliably, the Application communicates with the Digital Palika server using limited technical information.
This may include:
Device authentication token
Application version
Device heartbeat status
Device synchronization status
Print operation status
Device operational logs
System error logs
This technical information is used solely for:
Device authentication
Maintaining secure communication
Monitoring device health
Troubleshooting technical issues
Improving system reliability
Recording printing and synchronization events
This information is not used to identify individual citizens.
Any technical information transmitted by the Application is used only for:
Verifying authorized kiosk devices
Monitoring system availability
Maintaining service reliability
Diagnosing technical problems
Supporting software maintenance
Improving application performance
We do not sell, rent, trade, or share personal information with third parties.
Technical device information is shared only with authorized Digital Palika servers for the purposes described in this Privacy Policy.
The Application does not use:
Cookies
Advertising identifiers
Analytics SDKs
Marketing trackers
User profiling technologies
Since the Application does not collect personal information, no personal data is retained.
Technical device logs may be retained for operational, maintenance, auditing, or troubleshooting purposes as required by the Digital Palika system.
We implement reasonable technical and organizational measures to protect communication between the Application and Digital Palika servers.
Although we strive to use commercially acceptable methods to protect information, no method of transmission over the Internet or electronic storage is completely secure.
The Application is intended for public administrative services and does not knowingly collect personal information from children.
The Application may communicate only with authorized Digital Palika backend services required for device authentication, synchronization, and operational management.
The Application does not integrate third-party advertising or analytics services.
We may update this Privacy Policy from time to time.
Any updates will be posted on this page together with the revised "Last Updated" date.
If you have any questions regarding this Privacy Policy, please contact:
Able Innovation Pvt. Ltd.
Pokhara, Nepal
Website: https://ableinnovation.com.np