Privacy Policy

Effective Date: 11th May 2024  

Starpowerz Digital Technologies Pvt. Ltd is committed to protecting the privacy and personal information of users of the DigiConnect mobile application. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services. 

1. Nature of Our Services 

DigiConnect is used to collect basic partner details for communication and payout reference. Partners can also use the app to view customer leads, update KYC and address information, raise concerns to the accounts team, and manage their activities easily. 

It is a one-stop solution for partners to help improve customer service in a smooth and digital way.  

This app does not offer any loans or act as a financial service provider. 

2. Information We Collect 

When you use the Digi Loans App, we may collect the following information: 

• Personal Information:  

• Name  

• Contact details (phone number, email address)  

• KYC details 

• Home &Office Address 

• Bank account number and IFSC code for payouts 

• Device & App Permissions (if applicable):  

• Camera access (for selfie)  

• Storage access (to upload or save documents)  

We always request your consent before collecting this information. 

3. How We Use Your Information 

We use the collected information to:  

• Used to share important updates, send messages to customers, and provide guidance on new policies, offers, and other useful information through notifications 

• Improve app functionality and service experience  

• Comply with legal and regulatory obligations where required 

4. Data Sharing 

We may share your information only with:  

• Regulatory authorities, when legally required  

• No data is sold or shared without your knowledge and consent 

5. Data Security 

We implement strong technical and organizational security measures to protect your information, including:  

• Encrypted data transmission  

• Secure server storage  

• Limited access by authorized personnel only 

6. Your Rights 

You have the right to:  

• Access the personal information we hold about you  

• Request corrections to any inaccurate information  

• Withdraw consent for information processing (subject to legal obligations) 

For any of these requests, contact us at marketing@stardigiloans.com. 

7. Data Retention 

We retain your data only as long as needed to provide our services or comply with legal obligations. Data no longer required is securely deleted. 

8. Updates to This Privacy Policy 

We may update this Privacy Policy occasionally to reflect changes in laws, services, or operational requirements. Any significant changes will be notified within the app. 

9. Contact Us 

For any questions, concerns, or data-related requests, please contact: 

Email: marketing@stardigiloans.com 

Company: Starpowerz Digital Technologies Pvt. Ltd