NEED HELP?
BEFORE CONTACTING SUPPORT, ASK FOR HELP IN THE GROUP..
Getting stuck in a way that requires intervention from support is rare. Most times the problem can be solved with some advice and is much faster, an answer most times within 15 minutes
Bugs? Check the Official Bug Reports
When posting for help in the group, give as much information as possible.
Type the name of the mine, region or event, include a screenshot if possible.
If your question is more technical (loading or account issues) then include device type (PC, android, iOS)
HOW TO FIND A NEW QUEST?
Select your region to open a forum article.
BASIC TROUBLESHOOTING
BUGS, TECHNICAL
GAME DOWNLOAD SITES
LOADING ISSUES
GAME ACCOUNT
CONNECT YOUR MOBILE GAME WITH THE PORTAL SITE (EMAIL)
