Privacy Policy

At Dick’s Towing and Service, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, contact us for services, or use any of our roadside or repair solutions.

1. Information We Collect

We may collect personal information such as:

• Your name

• Phone number

• Email address

• Vehicle details (when requesting service)

• Location (for roadside assistance or fuel delivery)

• Any additional information you voluntarily provide through contact forms or phone calls

We also collect non-personal data such as browser type, IP address, and pages visited through analytics tools to improve user experience.

2. How We Use Your Information

The information we collect may be used to:

• Respond to your inquiries and service requests

• Dispatch towing or roadside assistance

• Process payments and service orders

• Communicate with you about your service or future offers

• Improve our website and services

• Comply with legal obligations

We do not sell or share your personal information with third parties for marketing purposes.

3. Information Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information. However, no online or offline method of transmission is 100% secure, and we cannot guarantee absolute security.

4. Cookies and Tracking

Our website may use “cookies” and tracking technologies to enhance your experience. Cookies help us understand how visitors use our site and allow us to improve performance and navigation. You can choose to disable cookies through your browser settings if you prefer.

5. Third-Party Services

We may link to third-party websites or use third-party tools (like maps or analytics). We are not responsible for the privacy practices of these external websites. We recommend reviewing their privacy policies before sharing your information.

6. Your Rights and Choices

You have the right to:

• Request access to the information we have about you

• Ask for corrections or deletion of your personal data

• Opt out of marketing communications at any time

To make a request, please contact us using the information below.

7. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. The latest version will always be posted on our website with the updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Dick’s Towing and Service
📍 2021 W Havens Ave, Mitchell, SD 57301
📞 +1 (605) 996-2372