Dialo is an AI language partner that helps you practice speaking. Talk through everyday situations, describe images out loud, and check your real level — in 8 languages.
Supported languages: English, German, Spanish, French, Dutch, Turkish, Chinese, Korean
Requirements: iOS [15.0] or later. An internet connection is required.
Email: smetin.karaduman@gmail.com
We reply within [2 business days]. To help us answer faster, please include:
Your device model and iOS version
The Dialo version (Settings → About)
The language you were practicing
A screenshot, if the problem is visible
How does Dialo work?
Pick a language and a scenario, then speak. Dialo listens, replies, and corrects you as the conversation goes. There are three ways to practice: free conversation, image description, and a placement test that combines both.
Do I need an internet connection?
Yes. Speech recognition and the AI responses run on our servers, so Dialo needs to be online.
Can I use Dialo without a subscription?
[Describe your free tier here — e.g. "You can try a limited number of conversations for free. Full access requires a subscription."]
The microphone isn't working.
Open iOS Settings → Dialo and make sure Microphone is enabled. If it's already on, close and reopen the app. If you're using Bluetooth headphones, try switching to the built-in microphone.
Dialo doesn't understand what I say.
Speak at a normal pace in a quiet room, and hold the phone about an arm's length away. Recognition also improves when you speak in full sentences rather than single words. If it keeps failing, check your connection and try again.
I can't hear Dialo.
Check that your device isn't on silent, and that the volume is up. In iOS Settings → Dialo, make sure the app isn't muted by a Focus mode.
How is my level determined?
The placement test combines a spoken conversation with an image description task, then estimates your level based on vocabulary range, fluency, and accuracy.
Is the placement test an official certificate?
No. The placement test is for self-assessment only. It does not replace an official language exam or certification such as Goethe, telc, DELF, DELE, IELTS, or TOEFL.
Can I retake the test?
Yes, as often as you like. Retaking it after a few weeks is a good way to see your progress.
How do I manage or cancel my subscription?
Subscriptions are handled by Apple, not by Dialo. Open iOS Settings → tap your name → Subscriptions → Dialo → Cancel Subscription. Cancelling stops future renewals; access continues until the end of the current period.
How do I restore a purchase?
Open Dialo → Settings → Restore Purchases, and make sure you're signed in with the same Apple ID you used to subscribe.
How do I request a refund?
Refunds are issued by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, and select the purchase.
What happens to my voice recordings?
Your speech is sent to our servers to be transcribed and answered, and [describe retention — e.g. "is not stored after the conversation ends"]. Full details are in our Privacy Policy.
What happens to the images I upload?
Images are processed to generate a description task and [describe retention]. See the Privacy Policy for details.
How do I delete my data?
Open Dialo → Settings → Delete Account, or email us at [support@dialo.app] and we'll remove your data within [30 days].