Faqs

Frequently Asked Questions

I want to get loaded my car in my presence. Is that possible?
Yes, DHL India Logistics value the client and his valuable belongings.

How should I believe we will get satisfactory services at the destination?
DHL India Logistics is a well recognized moving company, having branches of its own at key locations and all-weather robust packing and well trained man-power at all its branches. Our main motto is utmost satisfaction to our widely spread clients all over India.

Can you hold the consignment at destination for a week, if so what are the charges?
Yes, we can do this. The visiting officer will address the questions.

In case there is damage to the goods under transit, what kinds of settlement are followed by Allied Packers and Movers?
DHL India Logistics adopt all safety measures to avoid any kind of damage to your goods. However, in case of any unpredictable mishap, we ensure our client speedy settlement of their claims from the insurance company.

I am worried about my perishable food items. How Allied is going to handle and preserve the same?
DHL India Logistics advice the clients not to shift fast-perishable and food-items such as Vegetables, Fruits, Flowers, Ghee, Pickles etc. as these may spoil your other valuable items.

How many hours before should we contact for Relocation Booking?
Minimum 1 Day.

How much time taken for a Pre-Moving Visit
Maximum 2-4 Hours.

What should be the basis of insurance coverage?
The monetary value of the goods should be the sole basis of getting a perfect insurance coverage for the same.

What vehicle should be preferred for transportation?
We prefer closed carrier for safety.

How should Relocate my car?
We have specially designed Car Carrier for Car Transportation Service.

How can I track my household goods and car status?
Go to our website and fill the tracking query then you track your goods.