Knowing your learner’s destination is the most important part of the design process. By considering the learners first, the designer will have a better idea of what the outcomes should be following instruction. What the learners should know and be able to do can then be scaffolded across the learning experience.

Learning should be deployed where and when the learner needs it, with a focused, specific outcome. Delivering training in these bite-sized chunks allows for spaced practice over time and better retention for the learner. The learner is in control of what and when they are learning, and can complete their training at a time and place that suits their needs.

Learning should mirror real-life situations as closely as possible. By mimicking the working conditions that a learner will need to perform the skill in, a well-designed learning experience utilizing scenario-based learning can provide a safe space to practice and gain proficiency, as well as foster problem-solving skills.