Privacy Policy and Terms of Service for DevHelp AI: Code Assistant
Effective Date: 24 April 2026
Privacy Policy:
Welcome to DevHelp AI: Code Assistant. Your privacy is important to us. This Privacy Policy explains how DevHelp AI: Code Assistant collects, uses, stores, and protects your information when you use the application.
Information We Collect
DevHelp AI: Code Assistant may collect the following information:
- We may request access to your device camera to allow users to capture and upload images or screenshots directly within the app for support tickets and issue reporting.
- When you upload or capture screenshots/images (including via camera), they may be stored securely for support and ticket management purposes.
- Name and email address when you sign in or contact us
- Profile information such as profile photo
- Support tickets, screenshots, descriptions, and messages submitted by users
- Device information such as device model, operating system version, app version, and crash logs
- Usage information such as app interactions, pages visited, and feature usage
- Notification token for sending important app notifications
- Payment or subscription status if premium features are offered
How We Use Your Information
We use your information to:
- Provide and improve the app experience
- Respond to support requests and submitted tickets
- Fix bugs, improve security, and maintain app performance
- Send updates, notifications, or important service announcements
- Personalize content and improve app functionality
- Prevent fraud, abuse, or unauthorized activity
Screenshots and Uploaded Content
When you upload screenshots, images, or files through the app, they may be stored securely for support and ticket management purposes. Please avoid uploading sensitive personal information, passwords, banking information, or confidential content.
Data Storage and Security
We take reasonable security measures to protect your information from unauthorized access, misuse, or disclosure. However, no online service can guarantee complete security.
Your information may be stored on secure third-party services such as cloud databases, authentication providers, and storage systems.
Sharing of Information
We do not sell your personal information to third parties.
We may share limited information with trusted service providers only when necessary to:
- Google Play Services
- Firebase (for backend)
- Operate the app
- Process subscriptions or payments
- Store uploaded files and ticket data
- Analyze app performance and crashes
- Comply with legal obligations
Children's Privacy
DevHelp AI: Code Assistant is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your account or stored data
- Contact us regarding privacy concerns
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted within the app or on the relevant app listing page.
Terms of Service:
2.1 Acceptance of Terms
By using DevHelp AI: Code Assistant, you agree to these Terms:
2.2 Use of Service
You agree:
Not to misuse the app
Not to upload illegal or harmful content
2.3 Accounts
You are responsible for your account
We may suspend accounts for violations
2.4 Subscriptions & Payments
Premium features require payment
Payments handled via Google Play
Subscriptions auto-renew unless cancelled
You can cancel anytime from Google Play
2.5 Refund Policy
Refunds are handled as per Google Play policies
We do not process refunds directly
2.6 Service Limitations
We are not responsible for:
Code errors or project failures
Any loss resulting from use of our advice
2.7 Termination
We may suspend or terminate access if terms are violated.
2.8 Modifications
We may update services or terms at any time.
Contact Us
If you have any questions about this Privacy Policy and Terms of Service, you can contact:
Vijay Singh
I am Android App Developer
You may contact to me for any assistace needed
Email: cryptourenus@gmail.com
