Privacy Policy for DETU

Effective Date: July 17, 2026

Welcome to DETU, a mobile and web application designed to help nurses, caregivers, and other healthcare professionals document and manage resident care efficiently and securely.

At DETU, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application, website, and related services.

1. Information We Collect

Personal Information

When you create an account, we may collect:

• Full name

• Email address

• Phone number

• Profile information

• Preferred language

• Referral code (if applicable)

Professional Information

To provide our services, you may choose to provide:

• Company or organization name

• Job title or professional role

• Workplace information

Resident Documentation

Information you create within DETU may include:

• Resident profiles

• Clinical observations

• Vital signs

• Medication records

• Nursing notes

• Incident reports

• Wound documentation

• Care plans

• Uploaded photos related to resident documentation (where supported)

You are responsible for ensuring that your use of DETU complies with your employer's policies and all applicable privacy and healthcare laws.

Device Information

We may collect limited technical information, including:

• Device type

• Operating system version

• Application version

• Crash reports

• Diagnostic information

• Language and regional settings

2. How We Use Your Information

We use your information to:

• Create and manage your account

• Authenticate users securely

• Synchronize your data across devices

• Generate reports and documentation

• Improve application performance

• Provide customer support

• Deliver subscription services

• Process referrals

• Improve user experience

• Detect fraud and maintain security

• Comply with legal obligations

3. AI-Assisted Features

DETU may provide AI-assisted writing features that help improve nursing notes, observations, and documentation.

These features are intended to assist healthcare professionals and should always be reviewed before being used as part of a clinical record. Users remain responsible for verifying the accuracy and completeness of all documentation.

4. Voice-to-Text

If you choose to use voice-to-text features, audio is processed solely to convert your speech into written text for documentation. Voice input is not used to build user profiles or for advertising purposes.

5. Subscription Payments

Subscription payments are processed through trusted third-party payment providers. DETU does not store your complete payment card information on its servers.

6. Data Storage and Security

We use industry-standard security measures to protect your information, including encrypted communications where applicable and authenticated access controls.

While we strive to protect your data, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

7. Data Sharing

We do not sell your personal information.

We may share information only:

• With trusted service providers that help operate DETU

• When required by law

• To protect the rights, safety, or security of DETU, our users, or others

• With your consent

8. International Users

DETU is intended for users in the United States, the United Kingdom, and Europe, and may be accessed from other regions.

Depending on your location, your information may be processed in countries with different data protection laws. We take reasonable measures to safeguard your information wherever it is processed.

9. Your Rights

Depending on applicable law, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Update your account details

• Request deletion of your account

• Request deletion of your personal data, subject to applicable legal or professional recordkeeping obligations

• Withdraw consent where processing is based on consent

10. Account Deletion

You may request deletion of your DETU account at any time.

Upon receiving a valid request, we will delete or anonymize your personal information unless we are required to retain certain information by law or for legitimate operational purposes.

11. Data Retention

We retain your information only for as long as necessary to:

• Provide our services

• Maintain your account

• Comply with legal obligations

• Resolve disputes

• Enforce our agreements

12. Children's Privacy

DETU is intended for use by healthcare professionals and is not directed to children under the age of 13. We do not knowingly collect personal information directly from children.

13. Third-Party Services

DETU may integrate with trusted third-party services, including:

• Firebase Authentication

• Cloud Firestore

• Firebase Storage

• Google Play Services

• Apple services (where applicable)

• Payment processing providers

• AI service providers used for documentation assistance

These providers operate under their own privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When significant changes are made, we will update the Effective Date and, where appropriate, notify users through the application or our website.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

DETU Support

Website: https://detu.app

Email: support@detu.app

Thank you for trusting DETU to support your documentation and care workflow. We are committed to protecting your information while helping healthcare professionals deliver safe, efficient, and high-quality care.