Shipping Policy

SHIPPING POLICY

SHIPPING METHODS & RATES

We strive to fulfill and ship your order in the most efficient manner. Shipping rates vary per the size of your order. Most orders ship within 1-2 business days after they are received. We select the shipping carrier according to the shipping method and destination address specified at the time of order.

STANDARD SHIPPING - Orders shipped using the Standard Shipping method typically arrive within 5-7 business days.

EXPEDITED SHIPPING - Expedited shipping is available for shipments to the contiguous United States only. Orders shipped using the Expedited Shipping method typically arrive within 2-3 business days. (Expedited Shipping is currently unavailable)

Delivery times are estimates and are subject to change. Due to the unpredictable nature of the shipping industry, we cannot guarantee delivery dates. The time period from order to delivery will vary depending on location. Free Standard Shipping applies on all orders within the contiguous United States. Additional shipping and processing fees may apply to orders shipping to Alaska, Hawaii, Puerto Rico and other US territories, and Canada. Other International Shipping rates are calculated by weight and destination and will vary.

WHERE WE SHIP

We ship orders only within the United States (including Hawaii and Alaska) and Canada. Please contact Customer Care for all other international orders. Customers are responsible for any tariffs, duties, taxes, etc. required by your country for importing consumer goods.

SHIPPING PROCEDURES

All orders will be shipped to the address specified in the shipping address section of the order form. We will send you a shipping confirmation email when all or part of your order is shipped. This email is typically sent after the first carrier scan. The email may include a tracking number if provided by the carrier. Typically, orders placed before 12 PM eastern time ship the same business day. Our shipping and processing only occurs on business days (Monday - Friday, excluding major holidays). Orders placed on a Friday after 12 PM, Saturday or Sunday, will not begin processing until the next business day (Monday) unless the next business day is a major holiday. Furthermore, you should exclude non-business days (Saturdays, Sundays as well as major holidays) in anticipation of the arrival of your Bio-Peak products.