United States ServiceNow Tech Service Market was valued at USD 3.8 Billion in 2022 and is projected to reach USD 9.2 Billion by 2030, growing at a CAGR of 12.4% from 2024 to 2030.
The US ServiceNow Tech Service Market has witnessed substantial growth as organizations increasingly adopt ServiceNow's cloud-based solutions to streamline their IT service management, operations, and customer experiences. ServiceNow offers a unified platform that enhances enterprise performance, making it a critical component for modern businesses seeking efficiency, scalability, and automation. This demand stems not only from tech giants but from a diverse range of industries looking to digitize and automate their workflows, thus creating a thriving market for ServiceNow services in the United States.
The ServiceNow Tech Service Market is characterized by various types of offerings, including implementation, customization, integration, and managed services. Each of these services caters to different stages of an organization’s journey with ServiceNow, whether it's setting up the platform, tailoring it to specific needs, or maintaining its ongoing performance. For instance, businesses in sectors like healthcare, finance, and retail are leveraging ServiceNow’s capabilities to streamline operations, improve customer service, and reduce operational costs.
Industries are actively seeking ServiceNow solutions due to the growing need for digital transformation and the increasing complexity of business processes. For example, in the healthcare industry, ServiceNow helps manage patient services, automate workflows, and ensure compliance with healthcare regulations. Similarly, financial institutions use ServiceNow to drive efficiency and ensure compliance with evolving regulations while automating internal processes.
The requirement for skilled professionals in the ServiceNow Tech Service Market is also on the rise. As more companies adopt these solutions, the need for ServiceNow experts in areas like platform administration, development, and consulting grows. The demand for trained professionals who can provide industry-specific solutions is creating a competitive market for talent, ensuring that only businesses with the most qualified teams will succeed in leveraging ServiceNow’s full potential.
Ultimately, the ServiceNow Tech Service Market in the US is expanding rapidly as businesses seek ways to modernize their operations. The requirement for tailored, efficient solutions is expected to drive growth, and the demand for experienced professionals to support these initiatives will remain strong.
Get an In-Depth Research Analysis of the US ServiceNow Tech Service Market Size And Forecast [2025-2032]
ServiceNow
Broadcom
Epicor Software Corporation
Hewlett Packard Enterprise
IBM Corporation
Microsoft Corporation
Oracle Corporation
SAP SE
SYSPRO
Zoho Corporation
By the year 2030, the scale for growth in the market research industry is reported to be above 120 billion which further indicates its projected compound annual growth rate (CAGR), of more than 5.8% from 2023 to 2030. There have also been disruptions in the industry due to advancements in machine learning, artificial intelligence and data analytics There is predictive analysis and real time information about consumers which such technologies provide to the companies enabling them to make better and precise decisions. The Asia-Pacific region is expected to be a key driver of growth, accounting for more than 35% of total revenue growth. In addition, new innovative techniques such as mobile surveys, social listening, and online panels, which emphasize speed, precision, and customization, are also transforming this particular sector.
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Growing demand for below applications around the world has had a direct impact on the growth of the US ServiceNow Tech Service Market
Incident Management
Problem Management
Change Management
Service Request Management
Knowledge Management
Event Management
Cloud Management
Orchestration
Service Mapping
Discovery
Project Portfolio Management (PPM)
Resource Management
Demand Management
Financial Management
Agile Development
Case Management
Customer Self-Service
Field Service Management
Virtual Agent
Knowledge Management for CSM
Incident Response
Vulnerability Response
Security Incident Management
Threat Intelligence
Security Automation
US (United States, US and Mexico)
Europe (Germany, UK, France, Italy, Russia, Turkey, etc.)
Asia-Pacific (China, Japan, Korea, India, Australia, Indonesia, Thailand, Philippines, Malaysia and Vietnam)
South America (Brazil, Argentina, Columbia, etc.)
Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)
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1. Introduction of the US ServiceNow Tech Service Market
Overview of the Market
Scope of Report
Assumptions
2. Executive Summary
3. Research Methodology of Verified Market Reports
Data Mining
Validation
Primary Interviews
List of Data Sources
4. US ServiceNow Tech Service Market Outlook
Overview
Market Dynamics
Drivers
Restraints
Opportunities
Porters Five Force Model
Value Chain Analysis
5. US ServiceNow Tech Service Market, By Type
6. US ServiceNow Tech Service Market, By Application
7. US ServiceNow Tech Service Market, By Geography
US
Europe
Asia Pacific
Rest of the World
8. US ServiceNow Tech Service Market Competitive Landscape
Overview
Company Market Ranking
Key Development Strategies
9. Company Profiles
10. Appendix
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