Last Updated: June 22, 2026
Dentco Dental Lab ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Dentco Portal mobile application.
In accordance with Apple's data disclosure standards, we only collect data necessary to provide you with a secure, stable experience on our laboratory portal. We collect the following specific data types:
Contact Info (Email Address): Including the email address you provide to authenticate and log into your account.
Identifiers (User ID): Such as your account ID or assigned user-level ID used to verify your session and link your device securely to your orders.
Diagnostics: Including crash logs, performance data (such as app launch time or energy use), and other diagnostic data collected to measure and maintain the technical health of the app.
User Content (Customer Support & Case Data): Any digital text, notes, attachments, or data generated by you during customer support requests or when submitting technical instructions for custom laboratory cases.
Note on other data types: We do not collect any Health & Fitness data, Financial Info, Precise Location, Contacts, Browsing/Search History, Purchases, or biometric data (Body/Surroundings) via this app.
We use the collected data strictly for App Functionality and App Diagnostics. This includes:
Authenticating your identity to grant secure portal access.
Fetching, updating, and displaying your custom dental laboratory cases.
Monitoring app stability, fixing bugs, and improving technical performance through diagnostics and crash reporting.
We do not use your data for tracking, marketing, profiling, or advertising purposes.
We value your privacy. We do not sell, rent, trade, or share your contact information, identifiers, or diagnostic details with third-party advertisers, data brokers, or networks. All data is securely transmitted and handled strictly by our backend infrastructure and service providers to operate and maintain the portal.
We implement industry-standard administrative and technical security measures to safeguard your authentication credentials, account data, and technical diagnostic files against unauthorized access, disclosure, or loss.
If you have any questions or feedback about this Privacy Policy, please contact us at:
Email: mli@dentcousa.com
Website: dentcousa.com