FAQ

If you would like to permanently delete your Definite Dropoff account and associated personal information, please send us an email at definitedropoff@gmail.com with the subject line Account Deletion Request. 

Please include the email address associated with your Definite Dropoff account so we can identify your account and process your request. 

Once we receive your request, we'll send you a confirmation and guide you through the next steps.

Please note that cancelling your subscription and deleting your account are two seperate processes. You can manage your subscription independently, while full account deletion must be requested by email.

Thank you for choosing Definite Dropoff. We're sorry to see you go, and we appreciate the opportunity to have served you.