If you failed to start VPN, please follow the steps to diagnose issue:

- Please make sure that the network of the device is opened.

- Please make sure that this app is allowed to use network.

- Please make sure that you have allowed to add configuration to enable VPN.

- You may switch to other location servers and retry.

- You may switch the network to 4G/5G/Wifi and retry.

- You may restart the app to retry.

CONTACT US

Questions or issues?

any question or advice, please drop a mail to support@funcode.com

FAQ

Why it fails to connect?

1) Make sure you have allowed the app to add VPN Configurations

2) Make sure the app could access internet by WLAN and Cellular

3) Please switch to other servers in the location list and refresh the web page

4) Make sure the app has been upgraded to pro version

How do I use this app on another iphone or ipad?

Once you purchase a subscription, you could use the app on other ios devices by restoring purchases.

For example, if you purchase a subscription with the apple id example@example.com on your iphone, you may restore the purchase with this apple id on other ios devices.

How do I cancel my subscription?

Subscriptions are administered and managed directly by Apple iTunes. You can cancel your subscription directly from your iPhone by following these steps:

1) Access Settings in the home of your device;

2) Scroll down and tap iTunes Store & AppStore;

3) Tap your e-mail and Apple ID, View Apple ID and enter your password;

4) Now, tap Subscriptions and select DEFENDER VPN;

5) Tap the "Cancel Subscription" button to cancel

DEFENDER VPN UNLIMITED SUBSCRIPTION:

- You can subscribe for unlimited vpn service
- The first subscription is $9.99 monthly with 3 days free trial*
- You'll be able to read unlimited stories for the duration of your subscription
- Payment will be charged to your iTunes Account at confirmation of purchase
- Subscription automatically renews unless auto-renew is turned off for at least 24-hours before the end of the current period
- Account will be charged for renewal within 24-hours prior to the end of the current period at the cost of the chosen package
- Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase
- No cancellation of the current subscription is allowed during active subscription period
- You can read our privacy policy and terms of use at https://futureteam.ams3.digitaloceanspaces.com/defender/Terms.htm
- Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication
*Prices are equal to the value that "Apple's App Store Matrix" determines is the equivalent of the subscription price in $USD.

By using DEFENDER VPN, you agree to our Terms of Use and Community Guidelines available at Defender VPN - Terms Of Service  

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