This is exactly what Deep Sentinel home security promises to do. Real-life humans and artificial intelligence (AI) technology monitor your property and home on a 24/7 basis. A home security company has never before delivered such round-the-clock service and cutting-edge technology to the extent that Deep Sentinel does. However, does this technology live up to all of the hype? Let's explore this issue.
David Selinger, the Cofounder and CEO of Deep Sentinel, is the major force being the explosive growth of the company. Before Selinger founded Deep Sentinel, he worked at Amazon in the R&D department. It is worth noting that the biggest investor of Deep Sentinel is the front-man and founder of Amazon Jeff Bezos. It definitely can help to have financial backing from the world's richest man.
The company is just three years old. However, they were able to hit the ground running by approaching home security in their own unique way. While other types of home security systems depend on reactive alerts in order to keep your home secured, Deep Sentinel institutes a predictive and proactive solution. Suspicious activity is detected by the system and human intervention is prompted prior to a criminal being able to steal a package at your doorstep or gain access to your house.
The way that Deep Sentinel work is surrounding the perimeter of your house with a virtual force-field. A combination of flashing strobes, sirens, motion detectors, and surveillance cameras are always ready and on hand. The AI technology that is employed is able to distinguish between actual criminals with ill intent and ambient motion (such as trees swaying in wind). As soon as the system detects any suspicious activity, Agents stationed at the monitoring station will pick up a live-stream video. The company's proprietary 'HELLO' protocol will then be used by the agents. That is a proven way to tell the potential burglars or package thieves that their every move is being watched by Deep Sentinel.
Detection of the threat occurs as quickly as 10 seconds, and highly-trained agents will call the police within 20 to 30 seconds, if necessary. That is how human intervention and AI technology are combined by Deep Sentinel to provide the industry's fastest response times. Deep Sentinel may be the next best thing to having real-life guards posted around your house to keep watch over your entire family.
However, it isn't a perfect alarm system. It is not equipped with entryway sensors, which is a security component that is a staple that is offered by most other home security systems. That means if a criminal or thief somehow is able to get past the perimeter sensors (which is very unlikely), they may potentially be able to gain access to your house without the sounding of any alarms. That doesn't sit very well with some individuals.
Deep Sentinel is also not compatible yet with smart home automation systems from third parties. Therefore, home automation users may want to look somewhere else until this is developed into Deep Sentinel's system.
Video footage around your house is processed by Deep Sentinel in real-time through the use of the innovative Qualcomm's on-site SnapDragon 820 SoC processor. This footage undergoes predictive AI technology in order to determine whether or not there is a legitimate criminal activity threat. A trained agent then will validate and verify the footage, determine what the nature of the activity is, and take whatever action is necessary. All this occurs, of course, within just a few seconds. There are numerous benefits to this. It totally eliminates false alarms, enables residents to retain their privacy, and works to guarantee that help arrives as quickly as possible.
One of the critical features offered by Deep Sentinel is '100% verified crime in progress.' That means agents will only intervene if a real-life threat has been detected. When and if criminal intent has been detected, the police will be contacted, and the call will receive high priority due to being a 'verified crime in progress.' This effectively eliminates false alarms.
The development of Deep Sentinel was for the safety of communities, people, and the police. Deep Sentinel provides the industry's fastest response times for several good reasons. First of all, the situation is evaluated by trained agents who are part of the LiveSentinel program to provide the police with important information. Two-way talk and live-stream video footage are used by the agents to provide the location and count of the perpetrators along with their specific activity and behavior, and any potential threats they may pose to the police. The police are able to respond quickly due to the '100% Police Verified Escalation.'
Great lengths are taken by Deep Sentinel security to ensure their customers' privacy. The home security system only places cameras around your home's exterior. No cameras are placed inside that may encroach on anyone's personal privacy. LiveSentinel is also only capable of viewing any outside activity when there is any activity that is detected. That means agents are not able to live-stream your children while they are playing in your backyard. The company also closely monitors which streams are viewed as well as when. The top priority of Deep Sentinel is your privacy and safety.
The approach taken by Deep Sentinel to keep bad guys off of your property is proximity protection. The suite of motion detectors and exterior cameras extend to the furthest areas of your property. That means that practically every inch of your entire property is under surveillance on a 24/7 basis. These security solutions often monitor a specific area instead of the whole property.
The police, more than anyone else, know who to effectively stop criminals. This is why more than 50 police departments were involved in helping to create Deep Sentinel's home security system. The Deep Sentinel makers collaborated with the police as well to ensure that their service and system were developed in a way that limits threats and hazards for those who arrive on the scene. The collaboration gives consumers even more confidence in the system. The police have had their input, which helps to instill even more trust.
Deep Sentinel, like all leading home security systems, provides a quality mobile app that lets you access, control, and monitor your devices anytime and from anywhere. If you leave on vacation and forget to set the system, you don't need to worry. Deep Sentinel can be armed from either your stateside or abroad destination. You also can check the activity log which will show exactly has been viewed from your cameras by the LiveSentinel agents. The companion app that comes with Deep Sentinel allows you to have total control over your home security through the use of your smartphone.
The Deep Sentinel Hub comes in gunmetal grey and is the place where visual and audio footage is stored. When you have local storage that means your video doesn't leave your house via the internet. That also means you don't have to pay cloud storage monthly fees. Instead, your video and audio records are kept safe at your location and are available at your convenience for you to review and access.
The home security systems from Deep Sentinel come loaded with the following equipment:
1 Intelligent Hub
3 Security Cameras (a fourth camera may be purchased separately)
3 Wall Mounts
4 Rechargeable Lithium-ion Batteries
Sticker Decals
1 Yard Sign
The quality of the equipment is above average in all respects. However, in order to get a better idea of exactly what you get from Deep Sentinel, keep reading to learn more about the individual components that are part of the unique home security system from Deep Sentinel.
The Nextgen wireless cameras are made using weatherproof IP65 Housing. The cameras can withstand extreme temperatures (122 degrees to -4 degrees Fahrenheit), snow, and rain. Deep Sentinel cameras come equipped with a powerful LED Strobing Red Ring. This is a unique feature that lights up proactively whenever motion is detected in order to warn intruders that they are currently under surveillance. The loudest 104db siren is housed in the cameras that will cause the bad guys to flee. Deep Sentinel cameras also are equipped with a 2-way Audio for the purposes of intervention. It is described by the company as quality microphones and audio speakers that allow for two-way communication. The cameras overall are highly impressive for the capabilities that they provide. However, we did hope for a clearer and more crisp image quality from them.
This is the nerve decenter of the Deep Sentinel security system. Its modern design is an excellent addition to any house. Aside from its looks, the Hub performed just as we expected it to. As previously mentioned, it locally stores video and audio footage. It comes with 64GB of ultra-fast flash memory storage and 4GB of dedicated RAM. It is the only security system in today's market that offers on-site processing. The Hub features an impressive 10 frames per second processing speed from its Snapdragon 820 SOC processor. Video or audio is only recorded by the smart recording feature when absolutely necessary, which saves you endless hours of having to review footage that is potentially useless. The Intelligent Hub is also where the AI is housed. The AI has been designed so that is can eliminate false alarms. It is able to distinguish between say, a squirrel that is climbing a tree and a thief who is trying to steal a package. Its accuracy appears to have no serious rivals.
Four quality batteries are included in each home security package offered by Deep Sentinel. The lithium-ion batteries are able to last up to two months on one charge. There is a built-in charging dock in the Intelligent Hub, which keeps a fourth battery charged and ready to use. The Deep Sentinel wireless cameras are of course powered by batteries. That is both a bad and good thing. It is good because it makes the setup simple without any wires to be snipped by a criminal. It is bad because the batteries need to be replaced every few months.
Below we will be discussing ease-of-use and installation. However, sturdy plastic is used to make the weatherproof wall mounts. Only one screw is required per mount, which makes setup very easy. There is nothing about these mounts that is exceptional except that they are responsible to hold the most technically advanced home security cameras in today's industry.
According to the Electronic Security Association (ESA), 90% of all convicted criminals don't target houses that have security systems installed. The best way to inform a criminal that your house is armed is to use sticker decals and yard signs to advertise that fact. These important elements are included in the Deep Sentinel systems to prevent your house from becoming a target of criminals.
When it comes to ease-of-use, Deep Sentinel gets high marks. It only takes a couple of minutes to physically mount the cameras. You only need a screwdriver, and perhaps a ladder, for the one-screw mounting setup. You do not need to do any configuring of the system. It comes pre-configured and all set to go. It only takes a couple of minutes to complete the setup, and getting the cameras and activated takes just a few steps.
Other than disarming and arming the alarm and reviewing the activity logs, you are not responsible for any other ongoing function. The audio and video are handled for you by the LiveSentinel agents. Unfortunately, the box does not come with any setup instructions. You will need to access them on the Deep Sentinel app. However, you shouldn't have any problems since it is very user-friendly.
The finest customer service is offered by Deep Sentinel. There are always LiveSentinel expert agents on hand, on a 24/7 basis, to protect your property against criminals. The service is both responsive and proactive. Police will come right away if they are needed since Deep Sentinel calls are categorized as 'high priority.' That is due to the fact that LiveSentinel agents can report verified crimes in progress, instead of just suspicious activity.
A very strict protocol is followed by Deep Sentinel Agents in order to provide the finest service to its customers. Whenever any activity is detected, real-life humans (instead of algorithms and machines) go into the live-stream immediately and label the activity appropriately. They will either liable it as being criminal intent, trust but verify, continue to observe or dismiss it.
Those designations are broken down in the following way:
Dismissal - There is nothing to see, it could be the mailman or other harmless activity.
Continue to observe - There is a visitor on the property. It is probably not a threat. However, to make sure, LiveSentinel continues to observe.
Trust but verify — There is still unlikely to be a real threat, but it needs to be verified. The agent follows the HELLO protocol and uses the two-way voice to say 'Hello' to the individual. That helps the agent determine whether or not the individual is a threat to your family and home. The agent will sometimes take the additional step of contact you for verification purposes.
Criminal intent - These are situations where Deep Sentinel's reputation truly shines. If there is any criminal intent that is detected, the strobe lights will flash, the alarm will sound, and the agent will intervene by contacting the police within 30 seconds. Then the agent will provide police dispatchers with critical information to help find and catch the criminal. The collaboration happens in real-time and continues while the police are en-route to your home. It's like the police having eyes on the crime scene.
So what goes into Deep Sentinel's outstanding customer service? First, all LiveSentinel agents undergo rigorous and extensive training. The training teaches the agents exactly what they need to look for whenever they are monitoring a house. The quicker they are able to detect and verify a potential threat, the quick the response time will be. Deep Sentinel takes great pride in its ultra-fast response times. Also, LIveSentinel agents are trained on how to communicate effectively with emergency dispatchers. This includes things like communicating a suspect's physical description and awareness training.
Deep Sentinel offers very impressive technology and features. However, their home security system wouldn't work without trained agents there to evaluate the situation and then take the appropriate action in real-time. The customer service offered by Deep Sentinel is completely on-point and provides you with the assistance you need, during those times when you need it the most.
So how much does Deep Sentinel actually cost? This is a very good question and we will be sharing all of the details with you. Just keep in mind as you are reading this that their home security system is significantly different compared to their competitors' systems.
There is both a one-up time upfront cost and a monthly subscription fee for surveillance associated with Deep Sentinel's surveillance package.
The one-time equipment charge - which comes with the Hub, 3 cameras, wall mounts, rechargeable batteries, stickers, and yard signs - is $499. According to the company, this is a discount off of the original $699 price. It isn't cheap, either way. It is one of the most expensive equipment packages that are available in today's market. However, keep in mind, this is not an ordinary home security system.
The monthly monitoring fee charged by Deep Sentinel is $49. A one-year contract must be signed by users (if you pay upfront for an entire year you will be given a $100 generous discount). That is more expensive than the $39 per month plans offered by ADT, and much more expensive than SimpliSafe's $15 per month budget-friendly system. This is acknowledged by Deep Sentinel and they provide some very convincing reasons behind this difference in price.
On the Deep Sentinel website, they point out that companies such as SimpliSafe, Xfinity, Vivint, and ADT offer passive monitoring - which alerts either the police or you several minutes after a break-in occurs. They also point out that because there are sensors set-off the alarms, the monitoring center is unable to physically see what is taking place. The events can't be verified as being a crime in progress, which means that for police they are a low priority.
They refer to home security leaders such as Vivint and ADT having a passive approach. However, those systems are still able to do the job well. Those companies, in fact, include entryway sensors - which is a major feature of home security systems - that is conspicously lacking in Deep Sentinel's system. Therefore, the value of Deep Sentinel depends on what you are searching for in a home security system.
So the questions you need to ask include: Do I need the advanced technology that Deep Sentinel provides to protect my house? If so, what amount of money am I able ad willing to pay for a predictive and proactive AI-based home security system? Be honest about it. Some people need and want to have the best technology available. We don't blame you if you are one of those people. Your money will be well spent if you invest in Deep Sentinel. After you have paid for the equipment, you will only be paying $1.65 per day for high-quality protection for your home.
Now you know all of the important details of Deep Sentinel. But here is a brief summary of the most important points.
The company was founded in 2016 ad provides a robust and comprehensive home surveillance system. Jeff Bezos, the world's richest man, financially backs the company up. It has truly shaken things up within the home security industry. That is due to the unique approach that it takes to protect your home. There are no windows or door sensors. Instead, an intelligent surveillance zone is placed around your home's perimeter to proactively prevent any criminals from coming too close.
Artificial Intelligence is used by Deep Sentinel in order to detect suspicious activity. Extensively-trained LiveSentinel agents then evaluate the situation, and if necessary, take action. That one-two punch - human intervention combined with AI - is what accounts for the fastest response times offered by Deep Sentinel (20 to 30 seconds, with the police considering 100% of the calls as being a high priority). It is very easy to use and install the Nextgen surveillance cameras. The one-screw DIY mounting can be up-and-running in just a few minutes. The companion app then provides you with complete control from that point on.
This system is definitely not cheap, but you do get what you pay for if. If you are searching for a high-tech home security solution, and you are willing to pay a bit extra for it, then Deep Sentinel is definitely a good option for protecting your family and home in 2019 and well beyond.