Trust-Based Payment Policy

We Believe in Trust

At Outdoor Power Equipment Repair, we believe that great service starts with trust.

To make the repair process as convenient as possible, we often return your equipment before payment is collected. This allows you to receive your mower quickly without unnecessary delays while giving you time to review your invoice and complete payment.

We appreciate our customers’ honesty and are proud to build long-term relationships based on mutual trust and respect.

Payment Terms

Payment is due within 24 hours after your repaired equipment has been delivered back to your property and your invoice has been sent.

Your invoice will include all applicable charges, including repair costs, parts, and any pickup and delivery fees.

Late Payment Policy

If payment is not received within 24 hours, the account will be considered past due.

Beginning after the initial 24-hour payment period, a late fee of 5% of the outstanding balance will be added for each calendar day that the invoice remains unpaid until the balance is paid in full.

Communication

If you anticipate any delay in payment, please contact us before your payment due date. We understand that unexpected situations can happen, and we are always willing to work with customers who communicate with us in advance.

Our Commitment

Our goal is to provide honest, reliable service while keeping the repair process simple and convenient for everyone. We appreciate your business and thank you for respecting the trust that allows us to offer this flexible payment policy.