ABOUT ME

Hi, I'm Dewa Gudina, a detail-oriented and empathetic Virtual Assistant with a background in tele sales. I specialize in customer support, scheduling, and CRM management. I’m passionate about helping businesses run smoothly and efficiently and developed excellent communication, organization, and multitasking skills that translate seamlessly into the world of virtual assistance.

I specialize in:

Managing calendars and emails
CRM updates and lead tracking
Customer support and follow-ups
Data entry and online research
Social media scheduling and coordination

My goal is to transition into a full-time Virtual Assistant role where I can support entrepreneurs and businesses by streamlining their operations and helping them stay organized and productive. I’m passionate about delivering high-quality service with empathy, efficiency, and professionalism.

Let’s connect and explore how I can help make your day-to-day smoother!

Clients Testimonials

" Dewa is incredibly organized and proactive. She consistently follows up with leads and keeps our CRM updated with precision.”

Hosanna Temesgen , Manager

“Working with Dewa on calendar coordination and lead tracking has been seamless. She’s detail-oriented and always follows through on tasks with care and precision.”

Ashenafi Weldearegay, Skip Manager

I’m excited to support small business owners, coaches, and entrepreneurs who need help staying organized and focused on growth.

Work experience

Alpha AD Printing Enterprise

Customer Service Representative

Feb 2020 - Jun2021

SLT

Telesales Representative

April, 2025 - Present

Transcribe Africa

Calendar Coordination and Lead tracking

Nov2021 to April 2022

Education

Bachelor’s in Materials Science and Engineering

Adama Science and Technology University _ 2024

ALX Certifications Virtual Assistant, 2024

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