Privacy Policy for Dawabajar

Effective Date: 27 Oct 2025
Last Updated: 27 Oct 2025

Dawabajar (“we”, “our”, or “us”) operates the Dawabajar mobile application (“App”), which provides online pharmacy services. We are committed to protecting your privacy and ensuring the security of your personal information. By using the App, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

a. Personal Information

When you use our App, we may collect the following personal details:

• Full name

• Contact information (e.g., email address, phone number, shipping address)

• Date of birth

• Prescription and health-related information

• Payment details (e.g., credit/debit card or bank information)

• Any other information you voluntarily provide

b. Usage Information

We may automatically collect non-personal information, including:

• Device information (type, operating system, device identifiers)

• Log data (IP address, browser type, access times)

• App usage data (pages viewed, features used, time spent)

• Location data (only with your explicit consent)

2. How We Use Your Information

We use your information to:

a. Provide Services

• Process and fulfill your medicine orders

• Contact you regarding your orders, payments, or deliveries

• Provide customer support and respond to inquiries

• Verify your identity and eligibility for certain services

• Send you important service-related notifications

b. Personalization and Improvement

• Customize your App experience and recommendations

• Analyze and improve our services and App performance

• Develop new features, products, and services

c. Legal Compliance and Protection

• Comply with applicable laws and regulations

• Enforce our terms and policies

• Protect our rights, users, and the public

3. Sharing of Information

We may share your information only in the following cases:

a. Service Providers

With trusted third parties that help us deliver services (e.g., payment processors, delivery partners). These providers are bound by confidentiality obligations.

b. Business Transfers

If we are involved in a merger, acquisition, or sale, your information may be transferred to the new entity under the same privacy commitments.

c. Legal Requirements

We may disclose information if required by law, legal process, or government authorities, or to protect the safety and rights of others.

4. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.
However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

a. Access and Update

You can review and update your account information directly in the App. Please ensure your data is accurate and current.

b. Communication Preferences

You can opt out of receiving promotional messages by following the unsubscribe instructions in the messages or contacting us directly.
We may still send you essential service-related notifications.

c. Data Deletion

You may request deletion of your personal data or account by contacting us at dbdawabajar@gmail.com. We will process your request in accordance with applicable laws.

6. Children’s Privacy

Our App is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we learn we have inadvertently collected such information, we will delete it promptly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App and on our official website with an updated 27 Oct 2025 date.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

📧 Email: dbdawabajar@gmail.com
🏢 phone : +91 7313694399