SUMMARY 

Compassionate Counseling Intern devoted to building and maintaining relationships, as well as implementing community services to promote client wellness. Experienced in providing direct services to clients and managing caseload of 25 patients. Adept at developing individualized treatment plans and performing thorough patient assessments. Helpful Counseling Intern with established Substance Use Disorder, Children and Technology talents. Hands-on experience completing intakes and evaluations and developing and providing treatment plans. Hardworking, ambitious and culturally sensitive with impeccable recordkeeping skills. 

SKILLS 

Client Needs Assessment Group Counseling File and Record Keeping Crisis Intervention Data Confidentiality Care Planning Patient Advocacy Conflict Resolution Verbal and Written Communication Case Management Individual Counseling Case Notes Patient Screening Client Progress Analysis Group Sessions Individual Sessions Treatment Planning Behavioral Interventions Staff Training Team Collaboration Schedule Management Substance Abuse Counseling Coping Methods Safety Protocols and Procedures Patient Intake Documentation and Reporting Regulatory Compliance Treatment Plans 

EXPERIENCE

Counseling Intern / Compass Behavioral Services - Janesville , WI 08/2022 - Current 

Developed client-centered treatment plans with specific goals and objectives and provided therapeutic counseling in accordance with such plans. Communicated with patients during group therapy sessions and provided opportunities for participants to share personal experiences. Maintained clinical records to promote strong compliance with federal standards. Updated client data and information from counseling sessions using Valant. Complied with federal and corporate guidelines to safeguard continuous level of patient confidentiality. Researched patient cases to understand issues and provide current needs assessment. Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations. Collaborated to set goals and outline steps to achieve objectives. Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations. DB Encouraged development of relevant skills to help overcome specific concerns. Completed detailed documentation of sessions, patient notes and recommendations. Referred individuals to outside resources and services for additional support. Met with clients to understand individual needs and develop personalized counseling plans. Incorporated different treatment methodologies and evidence-based practices to meet clients' specific needs. Warehouse Team 

Supervisor / Frito Lay - Beloit, WI 08/2013 - Current

 Organized warehouse design to maximize space for stock while allowing for high volume traffic zones. Established and maintained good relations with customers, vendors and transport companies. Generated warehouse shipping documents, packing lists and invoices. Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets. Provided information to shipping and receiving personnel regarding inventory stock. Trained staff on material handling processes to reduce shipping times. Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees. Partnered with leadership team to resolve order management challenges, safety or regulatory issues. Increased productivity through cross-training and thorough training of both current employees and new hires. Supervised activities of workers engaged in receiving, storing and shipping products or materials. Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues. Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity. Identified opportunities to reduce cost and improve productivity. Implemented and planned warehouse safety and security programs and activities. Implemented on-the-job training activities to cross-train employees on various tasks. Directed investigations to verify and resolve customer or shipper complaints. Created and enforced policies and procedures for entire logistics team. Established or monitored specific supply chain-based performance measurement systems. 

EDUCATION AND TRAINING 

Bachelor of Science: Counseling With An Emphasis:Substance Use Disorder 10/2017 Grand Canyon University - Phoenix 

Master of Science: Clinical Mental Health Grand Canyon University - Phoenix, AZ 

ACCOMPLISHMENTS 

Wrote and self-published two books: 'Dave's Not Here' and 'Love Me..Please?