ABOUT US

We remove your technology worries and hassles through outsourced IT, for Tampa Bay businesses.

Technology can be hard. We get it. Your business depends on your IT systems, which is why they need to be running optimally at all times.

If you’re not happy with how the technology is working inside your Tampa Bay business, then let’s have a conversation because we’re confident that we can help be your guide as you tackle your IT and technology issues that can oftentimes plague your company.

Here’s a little about us.

Our CEO, Angel Rojas, sits on the Advisory Board for the USF CyberSecurity for Executives Program.
We started helping Tampa Bay companies with their technology needs back in 2003.
We’re active in the community, like the Brandon Chamber, and have provided businesses in the Tampa Bay area with many years of reliable technology solutions.
We’re active with Law Enforcement to bring you the latest and best protection by leveraging our relationship with FBI Infragard and U.S. Secret Service Electronic Crimes Task Force.
We want to be your technology partner, to help you navigate and deliver quality technology solutions that reinforce your business goals, while keeping you safe and secure.
You want easy to understand costs without a lot of confusion. We offer easy-to-understand pricing through service packages that deliver exactly what you need to solve your technology problems.

Our Vision and Mission

Vision statement: We desire to bring honor and glory to God through serving our clients, vendors, and employees with excellence.

Mission statement: Honor God, protect our clients using technology, and be awesome.

Our Core Values

Integrity: The Bible encourages us to make our yes mean yes and our no mean no. Given this, we do what we say we will do- and we go beyond that in meeting your needs.
Honesty: We tell you what you must hear in order to make the proper business decisions in regard to technology.
Excellence: We are committed to doing our very best in every aspect of every client engagement; Our purpose is to delight you through our superior performance and servant hearts.
Innovation: We research and test emerging technologies, bringing to you those that we know will help increase your productivity and profitability. Additionally, we look for new ways of accomplishing tasks, working to save you time and money.
Flexibility: We structure our proposals to meet the individualized requirements of your business. And as change happens either in your business or in technology, we adapt to ensure that you have what you need to remain competitive in the marketplace.
Humility: We approach every client engagement with an attitude of gratitude and a commitment to do our very best work in every task. Your business is a blessing to our company, our employees and their families. We work for you with glad hearts.

Here’s what life will be like when you choose to work with DataCorps Technology Solutions.

Quick response - Emergency response time is one hour or less guaranteed.
Experienced - We hire the best professional technicians to solve your technology issues.
Business savvy - We evaluate, design, and implement technology solutions from a thorough understanding of your business
Proactive - Our philosophy is proactive, not reactive. We want to monitor and manage your network, and address them before they become problems.
Comprehensive project management - We complete your project on time and on budget.
No geek speak - Our technicians speak your language when explaining technology issues, not some foreign tech-speak.

This proven and proactive approach was designed with you in mind. Your business will be more efficient, more effective, and achieve your goals easier by working with DataCorps Technology Solutions.

Is This You?

If you are a small business in Tampa Bay, and are looking for professional IT Services that will turn technology into a power tool that can move your business forward instead of a problem that costs you time and money, then we can help!

Our clients typically have 10 to 50 workstations, and rely on their computers, network, and Internet for daily operations. Most of our clients have a specialized line of business application that they use to run their business and rely heavily on that software being operational. They represent a broad cross-section of industries which are located in Tampa Bay.

Add our technology experts to your company's team when:

You want to focus on your business, not the technology.
Your current system seems to hinder business more than it helps.
You need better reliability and security for your computer network.
You know that computer downtime costs you money.
You need to be certain your data is always backed up, period.
You need to know where your inventory is at all times.
You'd like to enable your employees to work remotely.
You want your employees to do the jobs they were hired for, not waste their time on computer problems.
You believe that paying to prevent problems is more efficient than paying to fix problems.
You're looking to expand your business, but need to know the technology and costs involved in doing so.
Your interests are tied to the bottom line.

DataCorps Technology Solutions

Professional IT Services For Your Tampa or Lakeland Business

Our team of IT professionals and technicians offers a broad array of business technology and IT services to meet your business needs and deliver peace of mind over your technology.

Outsourced IT Services

Calling your IT services company when your network is broken is never convenient and can be costly due to downtime. With our managed IT services, our team is constantly monitoring your systems and proactively maintaining them. When the first signs of a failure are detected, we begin to work on the problem right away, preventing downtime and keeping you and your team productive. Find out the benefits of outsourced managed IT services for business at our Outsourced IT Services page.

Cloud Computing

When you need help with organizing your business and want to protect your computers from outside threats but you’re on a strict budget, DataCorps Technology Solutions’ cloud computing solutions in Tampa Bay can help.

Help Desk

When you need assistance with network and PC issues, software support, or virus removal, DataCorps Technology Solutions is here to help you.

Data Backup and Recovery

DataCorps Technology Solutions uses a unique system that backs up all of your domain and server information and stores it in a dissimilar server off site so you’ll always be able to access your data quickly.

Voice Communications

Phone systems have changed... a LOT! Because of this, data and voice networks have come together and it is absolutely critical for business owners to ensure that a qualified company is managing these critical communications.

Gone are the days of a phone-only company. You and your business need an experienced company that can ensure your phone system doesn't harm your network and vice versa.

DataCorps Technology Solutions

Outsourced IT Service
Outsourced IT Services and Support for your Tampa or Lakeland Business

Has your business outgrown your current IT service provider or have they outgrown you?

The traditional approach to managing business networks is to call your IT guy when something goes wrong. This approach is flawed for several reasons: first, your IT guy has absolutely no incentive to fix your problems quickly. Secondly, your business suffers from problems that may be recurring or could have been prevented if there were some kind of thought-through, methodical approach to your business technology.

BENEFITS OF OUTSOURCING

This is why a fixed-fee managed services provider like DataCorps is the better way to approach business IT. With our managed approach to IT, our team is constantly monitoring your systems for any indication of trouble to improve business continuity. We comb through network assessments and thousands of alerts and messages to ensure that all your systems are healthy. When we find the first indication of a problem, we go to work fixing it so it will have little to no impact on your business operations. In many cases, we're calling you before you know there's a problem!

Doesn't that sound better?

We'll manage all of your IT services for a flat-rate fee so you can focus on serving your clients and growing your business. You don't need another headache on your hands. Allow us to manage all aspects of your technology and experience the peace of mind that comes from knowing that we've got your back.

When you sign up with our managed services, here are some of the substantial benefits:

Tailored Packages – We know that business demands are completely different from one company to the next, so we learn your business process to offer 100% custom packages for any business size or budget without the overhead of internal IT staff.
Predictable costs 24/7 – DataCorps Technology Solutions doesn't charge you more when your network is down or a server fails. Our flat-rate fee covers all of that whenever you need it done.
Ramped up productivity – never stress again about network failures, as our managed services include round-the-clock monitoring of your computers and network as well as data backup and disaster recovery to help prevent problems before they happen.
We are always available – part of what makes our managed services in Tampa Bay so exceptional is that we are always available, regardless of time or holiday allowing you to focus on your core business rather than problems with your information systems. Our team of experts watches over your network and computers.

You can rest easy when you put your IT support needs in our hands. Contact us today for more information.

DataCorps Technology Solutions

Cloud Computing

When you need help with organizing your business and want to protect your computers from outside threats but you're on a strict budget, DataCorps Technology Solutions' cloud computing solutions in Tampa Bay can help.

Because our services are fully scalable and available for a flat-rate fee, you’ll never have to worry about an IT cost you can't cover. With no additional IT staff needed and no initial capital investment required, you can now direct your cash to more important, business growing prospects, and leave the little things to us.

When you sign up for DataCorps Technology Solutions' professional cloud computing services, you'll find:

Security – Your business's vital systems and data will be protected from loss, and even theft
Service and Support – We'll always be around 24/7 to serve your needs, and we'll monitor your systems to prevent any problems in the first place
Data protection – with our built in data backup and secure data storage, you'll never have to worry about losing your data in the event of any disaster
Tools you can use – When you need to control and manage your systems, we give you easy to use, intuitive tools to help you along the way

Talk to DataCorps Technology Solutions today about making these cloud computing services in Tampa Bay work for you.

Help Desk

When you're a small company, affording everything that keeps your business growth at optimum levels can be quite a challenge. From wages to services to just keeping the lights on, running a small business takes a daily effort. So what happens when your company needs affordable computer service? DataCorps Technology Solutions' help desk services located in Tampa Bay can help with just that, and not only are our services professional, but affordable too.

We provide many things to assist your Tampa Bay company. When you have problems with anything computer related, we're on standby to solve your problems immediately and without charging you monstrous fees to do so. When you need assistance with network and PC issues, software support, or virus removal, DataCorps Technology Solutions is here to help you.

DataCorps Technology Solutions' tech support doesn't end there. Here are a few more excellent benefits:

An incredible knowledge base – we can help you with just about anything computer related, and when we can't, we'll find someone who can
Increased productivity – with significantly reduced downtime, you'll see an increase in how much work gets done by your employees
More available capital – because you're not paying us to be there full time, we reduce your IT costs significantly, leaving capital available for other projects

So if you need quality help desk services in Tampa Bay, contact DataCorps Technology Solutions today to find out more.

Data Backup and Recovery

From tax records to client information, your data is essential in running your business. When it's lost because of an unanticipated natural disaster or even worse, it is stolen, you need to make sure you can recover that data so your business can continue to thrive and grow without losing clients.

Data backup and recovery with DataCorps Technology Solutions in Tampa Bay is the most important service you could ever sign up for, as DataCorps Technology Solutions specializes in computer, data, and hard drive backup, as well as system recovery. We use a unique system that backs up all of your domain and server information and stores it in a dissimilar server off site so you'll always be able to reassess your data quickly.

With data backup and recovery services with us in Tampa Bay, you will benefit. Here's how:

Plan for unexpected issues – they happen to everyone, and they can happen at any time. Take preventative measures today
Safeguard and defend your business – DataCorps Technology Solutions protects your data, network, and systems from hacking or virus threats so you can focus on more important issues
Don’t wait long for recovery – when your network does go down and data is lost, we'll have it back for you in no time

Regardless of your business size, you need dependable data backup and recovery in Tampa Bay. DataCorps Technology Solutions can provide that to you – call today and prevent the unexpected from ruining your company.

VoIP Systems For Tampa Fl Businesses

Does your Tampa FL or Lakeland based small business need a new phone system?

Are you tired of endless per-phone pricing and long-term contracts by Tampa VoIP providers that act as if they're doing YOU a favor?

You're in luck! At DataCorps we provide VoIP PBX phone services in Tampa, Port Richey, and the Tampa Bay Area. We solve all of your VoIP challenges using the 3CX Version 18 Professional Edition business VoIP system! Featuring world-class security, flexibility, scalability, and reliability, all without the hassle of long-term contracts of other phone service solutions. 3CX brings you the flexibility of a broad variety of VoIP phones, paging systems, and features no other VoIP system can bring because other solutions are cookie-cutter/one-size-fits all!

Enough is enough! Break free from long-term contracts, lost features like caller ID, call waiting, unified communications, paging and intercom, and inconvenient phone choices from another pbx system!

DataCorps implements 3CX because of the ultimate level of flexibility. Built on voice over ip standards, 3CX allows us to attach a massive number of standards-based communication devices to the phone system, enabling us to cover almost any situation with the problems of traditional phone systems.

Boost Productivity & Customer Service with 3CX Pro!

The Pro edition includes all the award-winning features of the Standard edition but also adds fantastic advanced call features that are geared to stepping up your customer service and ensuring your company stays ahead of the competition.

Advanced Call Features:

Never miss a call! Your customers can hang up and still retain their position in the queue. They’re automatically called back when they reach the top of the queue.
Review how long your customers have waited in a queue before your employees took the call and see the amount of answered and unanswered calls.
Improve customer service phone calls by screening calls with the 'Listen In', 'Listen In and Whisper' and 'Barge In' features..

Massively increase your employee’s productivity by providing advanced call features such as real-time call statistics, wallboards, SLA alerts, a selection of queues and more! The Pro edition also includes seamless Microsoft Exchange Phone book and LDAP integration and more options for unified communications. Call center type features are available.

3CX Pro Key Features:

Monitor the status of queues by seeing how many callers are in the queue.
Log staff in and out of queues.
Review the time your staff logged in and out of queues.
Wallboards - Display real-time queue and call statistics directly on a monitor.
Additional queue strategies include:
- Round Robin
- Longest Waiting
- Least Talk Time
- Fewest Answered
- Hunt by Threes - Random
- Hunt by Threes - Prioritized
Get instantly notified when callers have been in a queue beyond the set SLA time.
Meet your customer service requirements by viewing all call events.

3CX VoIP Security

3CX employs various forms of security and encryption to provide you with excellent privacy and call security. Here is an overview of the security and encryption features in 3CX:

HTTPS is used for any web communication from outside LAN on port 5001 TCP by default, including management console access, webclient, phone provisioning, and 3cx clients presence/UC information. TLS 1.2 and strong ciphers are enforced by default, as per option under Settings / Security. You can run a scan of your HTTPS port with standard tools like Qualys SSL Labs for more details, it ranks in A+ by default.
3cx clients for mobile place calls through the 3CX Tunnel which uses a custom authentication protocol and transmits SIP over TLS and audio over SRTP. The same also applies for the 3CX Session Border Controller to connect remote hardphones.
3cx webclients and WebMeeting uses HTTPS for static content, Websocket Secure for notification channels, and WebRTC with DTLS/SRTP for the actual calling with strongest match of transport (TLS 1.2 by default) and ciphers supported by the browser and server.
Hardphones can be configured to send signaling in Secure SIP / SIP TLS, and media in SRTP, by default they use standard SIP/RTP without encryption other than for SIP authentication digests.
In regards to Secure SIP, the PBX feature is based on a library which uses OpenSSL configured with "high" ciphers suites and TLS 1.2 transport. Some of those ciphers are using 256 bit encryption, others 128 bit encryption, ranked A by Nmap.
Secure RTP implementation is standard as per RFC3711. This standard defines 3 possibilities: AES-CTR, AES in f8-mode, or NULL = no encryption. We are using the AES-CTR method which allows AES_CM_128_HMAC_SHA1_80 and AES_CM_128_HMAC_SHA1_32 ciphers.
Push notifications to the mobile clients are also encrypted through Apple APN (TLS over HTTP/2) and Google FCM (HTTPS) standard protocols.
Email notifications are sent through the 3CX SMTP by default, which uses TLS 1.2 for data-in-transit.
Backups can be password protected and encrypted using AES CBC 128 bit,
In addition to all this, there are no default credentials hardcoded, all are random/unique to each entity and complex.

Want a cloud for your phone system? Datacorps is a 3CX solution provider in Tampa, FL that can help.

3CX is not only built for in-house installations, it is designed to work in the cloud, as a virtual pbx! With our unique and highly-available cloud platform, your phone system will be secure and ready to serve you and your clients in the event of a power outage or a disaster situation. Stand out from your competition by being available for your clients when they're not.

Want more? How can this get better?

Paired with our relationship with VoIPTools, we can enhance 3CX with any number of the following powerful add-ons - for just a few dollars a day!

Voicemail Manager - forward voicemail to groups, receive text transcriptions, and more!
Recording Manager - manage phone system recordings easily
Surveyor - present phone surveys to callers
On-Call Manager - replace your after-hours answering service with this add-on
Robo Dialer - automate unattended calls to patients, customers, or others using a unique contact list.
Audio Scheduler - notify staff of shift changes or break
Call Router - Automatically route inbound calls based on criteria
Emergency Notifier - program buttons on phones for emergency notifications, panic buttons, and alarms
Conference Calling
SIP Trunking
And more...

Who is using 3CX?

Never miss another critical call. Switch to VoIP

It's so simple. If you are looking for phone service solutions in Tampa, FL and the Tampa Bay area, you need our VoIP system with 3CX. Business VoIP service and VoIP phones can beat traditional phone systems for reliability and can be as easy as using a traditional phone. Call DataCorps Tampa office today, or contact us by filling in the form to the right, to learn more about how a 3CX business VoIP pbx system can improve your phone system and simplify your customer interactions.

Service is available in Springs Fl, Harbor Fl, Sun City, Gibsonton FL,and other cities in the Tampa Bay area.

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