Updating the QuickBooks application is crucial to keep up with the latest bug fixes. In the same way, updating payroll is important to keep you updated with accurate tax calculations and federal tax rates. So you must update both of them. But at times, you can get to see the error report for QuickBooks Code 12031. It can be frustrating to get the error if you are in the process of executing an important task in QuickBooks. But do not panic if you also have had this error recently; you can find the solutions and fix it. Carefully read this blog for proper instructions and follow them until the error is fixed.
You must fix the error on priority as it will hold you from using the Quickbooks function properly. Keep up with the blog to know what made you have this QuickBooks code 12031 and the solutions that can be used for fixing the same. We have provided the steps in the easiest possible way so that you can easily get hold of the troubleshooting methods, and this will ease the process of fixing the payroll error.
If you find it troublesome to fix the payroll error on your own, you have us for the aid. Dial +1(800)-578-0315 and let our expert support team guide you in eliminating QB error 12031
What Meaning Does QuickBooks Error Code 12031 Have?
QuickBooks error code 12031 is a payroll error that happens as a result of attempting the download; it could either be downloading QuickBooks or payroll. This error belongs to the 12000 series. The error message can be seen as a result of many issues lying in the QuickBooks. You will find the methods to resolve it further in the blog.
List of Other 12000 Series Errors that You Can Come Across
Other than QuickBooks error 12031, there are a few more errors in the 12000 series. Refer to the list we are given below to check for 12xxxx series errors.
12001
12003
12029
12031
12052
12065
12064
12008
12057
12066
12073
12006
These methods can keep popping up as you try to download the updates for your Quickbooks payroll or the QuickBooks.
Most Common Causes Of Quickbooks Payroll Error Code 12031
Different problems can cause the QuickBooks Payroll Error Code 12031. It could be caused by the device programs, or it could exist within QuickBooks as well. Let's give you an insight into the common causes of QuickBooks error code 12031:
Windows Firewall or the third-party antivirus program are getting in the way of QuickBooks. This is further affecting the QB files, and eventually, QB throws error 12301.
Internet connectivity issues while operating QuickBooks is a commonly reported problem that gives rise to QuickBooks 12303 errors. Once the error pop-up shows, you won’t be able to update Payroll services.
Your default browser should be Internet Explorer. In case you are using a different one, changing the setting will help you evade QB Payroll error code 12031.
You have other programs on the device; some may interrupt with QuickBooks, which will stop you from downloading Quickbooks or payroll updates.
You are not signed in to the system as the admin user and, hence, were not able to finish the download. Ensure that you change the PC settings for the same.
Now that you have got the information regarding the causes that are hindrances for a QuickBooks or payroll update, you should proceed to fix them. The above-mentioned causes are hindrances in the updation of QuickBooks and payroll. After understanding this, you should proceed to fix it.
Also Read: How to fix QuickBooks Error H101
Use These Methods To Resolve Quickbooks Code 12031
There are different methods to resolve error codes, but it will depend on the causes and which one to use. Read the list of common causes as the initial step taken toward solving the error:
Method 1. Signing in as the Administrator in the QuickBooks
Using the device and QuickBooks as the administrator is vital when you head to get the updates. You might get troubles when you are doing the update without logging in without an admin account and credentials. This is because it resolves any issue regarding the permission to get the updates finished. The following steps will lead you to enter the application as the admin:
Go to the desktop or where your Quickbooks application is located.
You can browse it in the Windows search bar if you don’t find it on the desktop.
Right-click on the QuickBooks Desktop icon, and you will be able to see the option ‘Run the program as the administrator.’
Click on the option, and Voila, you are logged in as admin now.
Now, reboot the computer as the final step of this troubleshooting method. Now, once the device is started again, click on QuickBooks Desktop Icon and resume the steps to download the updates for QuickBooks or payroll again.
QuickBooks update is an automatic procedure but can be done manually as well. Steps For A Manual Update Of QuickBooks:
Go to the Help tab while on QuickBooks.
Next, click on it, and then you will see another list of options appearing.
Click on the Update QuickBooks Desktop option.
Then, on Update Windows, you have to click on the Update Now tab.
In the line of instruction, next is to click on get updates.
The process of updates is triggered now; allow it to finish.
If you were not able to download the payroll for the reason of outdated QuickBooks, now you can do it. Re-open the QuickBooks and try attempting payroll again.
Method 2. Check for Your Default Browser
Configuring the browser setting is vital; follow the below steps in order to do so:
Internet Explorer should be your default browser, as QuickBooks uses it to access the internet.
If your system has another browser as default, make sure to change it to Internet Explorer.
Go to the settings, and in there, you have to choose Internet Explorer as the default for the device.
Check if the QuickBooks code 12031 is resolved this way; if not, we have another troubleshooting method for you to try.
Method 3. Changing the Windows Firewall's Settings
Windows Firewall is a program in Windows that helps you resolve any system security threats. This program sometimes blocks the QuickBooks files if it has actively scanned QB as a threat when reviewing the programs for system security.
Navigate to the settings of Windows Firewall.
Now, you have to make QuickBooks an exception program, and this will enable the program not to be scanned as a threat.
Next time, the firewall will run and the scan QB will not be scanned, and eventually, the files will not be detected as threats, and they won’t be blocked anymore.
Reopen your QuickBooks and perform the downloading methods again.
Method 4: Run the Installation Issues Program by Intuit
This is an automatic way to deal with QuickBooks's common issues; the below step will help you run it.
Close all the active QuickBooks windows and any company file open.
Go to the Intuit site to see a program named QuickBooks Tool Hub; download it.
This program, once downloaded, will need some permission in the form of installation. Install it by clicking on the Yes tab until it is installed.
Then, open the program by browsing it or double-clicking it if you have it on the desktop.
Click on the installation issues on the open program windows, and this would be on the left side of the screen.
Next, you will see the option QuickBooks Install Diagnostic.
Allow the program to run, and it will fix the common issue responsible for throwing QB error 12301 presence.
Conclusions
In the blog, we have given you the best possible method one can use for fixing the error. You just have to follow the instructions carefully in order to troubleshoot the error code 12301 successfully. If the issues have arisen due to the common causes, they will get sorted out once you exercise the solutions above. However, it doesn’t have a complete team of Qb certified experts to help you further regarding the said error. They will help you by identifying the cause with their expertise and providing a well-suited method by which you can get rid of QuickBooks Error Code 12031.