QuickBooks Enterprise error h505 usually occurs when the user tries to switch the accounting application from single-user mode to multi-user mode. The QuickBooks desktop error h505 might also appear while opening the company file in the QuickBooks desktop application with a message displaying, “This company file is on another computer, and QuickBooks needs some help connecting.” The error message indicates something is blocking the multi-user connection between QuickBooks and the company file. To know more about QuickBooks company file error h505, read the blog carefully till the end.

If you are looking for an immediate solution to resolve QuickBooks error H505, then call us on our toll-free number (855)-526-5749 and get assistance from the certified QuickBooks experts team

Causes behind Error H505 while opening the company file

Following are the reasons leading to QuickBooks Desktop error H505:

1. QuickBooks company file is damaged or corrupted.

2. QuickBooks services are not running on the computer.

3. The firewall is blocking the connection between QuickBooks and the server.

4. Incorrect hosting configuration settings.

Let’s proceed to the solution given below to fix the QuickBooks enterprise error h505.

Best Possible Solutions to Resolve Error H505 while opening the company file

Following are the most effective solutions to get rid of QuickBooks desktop error h505:

Solutions 1. Check if QuickBooks services are running on the server computer

Follow these steps to check QuickBooks Database Server Manager and then QBCF monitor service:

1. Move to your server computer.

2. Click on the Windows Start Menu.

3. Type “Run” into the search box and open Run.

4. Within the Run window, type “services.msc” and then press Enter.

5. Search and double-click QuickBooksDBXX on the list, where XX denotes your QuickBooks version.

6. Choose Automatic for the Startup Type.

7. Ensure the Service status is either Running or Started. If it’s neither of them, select Start.

8. Move to the Recovery tab.

9. Under the First failure, second failure and subsequent failure drop-down menu, choose Restart the service option.

10. Click Apply and then OK.

11. Follow the same steps to check the QBCF monitor service.

Open QuickBooks again. If you still get QuickBooks company file error H505, move on to the next solution.

Solution 2. Run QuickBooks Database Server Manager

To run QuickBooks Database Server Manager, you need to have QuickBooks Tool Hub on your computer and then follow the steps given below:

1. Open QuickBooks Tool Hub.

2. Select the Network Issues tab.

3. Click QuickBooks Database Server Manager.

4. If the company file folder is visible, click Start Scan.

5. If you can’t see the file, select Browse to locate the company file and then click Start Scan.

6. The server manager will fix the firewall permissions.

7. Open QuickBooks and switch to multi-user mode.

We hope the solutions mentioned above help you fix QuickBooks error h505. If the problem persists, contact the QuickBooks support team by dialing our helpline number (855)-526-5749.