How to Cancel a Dashlane Subscription? A Complete Guide

Dashlane has become a popular password manager, offering a secure platform for users to store, generate, and manage their passwords across multiple devices. It also includes features such as secure notes, autofill, password health reports, and dark web monitoring. While many users find the service valuable, there are times when someone may choose to cancel their Dashlane subscription—whether due to switching services, financial reasons, or simply no longer needing a premium plan.

Canceling a subscription can sometimes feel like a confusing process, especially with a security-focused platform like Dashlane. In this guide, we will break down how to cancel your Dashlane subscription, what to expect after cancellation, and some important considerations before taking that final step.

Why Someone Might Cancel a Dashlane Subscription

Canceling a subscription does not always mean dissatisfaction. Here are some common reasons users decide to cancel Dashlane:

• Switching to a different password manager
  
  

• Preferring a free plan with basic features
  
  

• No longer needing advanced tools like VPN or dark web monitoring
  
  

• Concerns about subscription costs or auto-renewals
  
  

• Changing personal or business security strategies
  
  

No matter the reason, Dashlane provides a process to help you cancel your subscription smoothly.

Understanding Dashlane’s Subscription Types

Before diving into the cancellation process, it's important to understand what type of Dashlane subscription you have. Dashlane offers multiple plans:

• Free: Basic password storage and management for a single device
  
  

• Premium: Includes multi-device sync, dark web monitoring, VPN, and priority support
  
  

• Family: Allows multiple users under one plan with all premium features
  
  

• Business Plans: Designed for organizations and teams with admin controls and advanced tools
  
  

Each plan has its own renewal cycle, benefits, and cancellation process, depending on where and how you subscribed.

Key Considerations Before Cancelling

Before canceling your Dashlane subscription, consider the following points to ensure that your account, data, and services are handled appropriately.

Data Backup

Canceling a paid plan does not automatically delete your account, but you may lose access to premium features. If you intend to stop using Dashlane entirely, make sure you export or back up your data safely before cancellation.

Auto-Renewal Policies

Dashlane subscriptions often renew automatically unless canceled in advance. If your renewal date is approaching, initiate the cancellation process early to avoid being charged for the next billing period.

Refund Eligibility

Depending on the platform where you purchased your subscription (such as Dashlane’s website, Google Play, or Apple App Store), refund policies may vary. Some platforms offer a short window after renewal during which you can request a refund. It is advisable to check the terms before proceeding.

How to Cancel Dashlane Subscription Purchased via Dashlane Website

If you purchased your Dashlane subscription directly through the Dashlane website using a credit card or other online payment method, the process to cancel is fairly straightforward.

Step-by-Step Instructions:

1. Log in to your Dashlane account using the web app.
   
   

2. Navigate to the Account Settings section.
   
   

3. Locate the Subscription or Billing tab.
   
   

4. Click on Manage Subscription.
   
   

5. Select the option to Cancel Subscription or Turn Off Auto-Renewal.
   
   

6. Confirm your decision when prompted.
   
   

Once completed, your subscription will not renew at the end of the current billing period. You will retain access to premium features until your plan expires.

How to Cancel Subscription Purchased Through Google Play

If you subscribed to Dashlane via an Android device using Google Play, the cancellation must be managed through your Google Play account.

Here’s how to do it:

1. Open the Google Play Store app.
   
   

2. Tap on your profile icon, then go to Payments & Subscriptions.
   
   

3. Choose Subscriptions.
   
   

4. Find Dashlane in your list of subscriptions.
   
   

5. Tap Cancel Subscription and follow the prompts.
   
   

Once canceled, your Dashlane subscription will remain active until the end of the current billing period.

How to Cancel Subscription Purchased Through Apple App Store

For users who signed up via iOS or Mac through the Apple App Store, subscription management is done through Apple’s system.

Follow these steps:

1. Open the Settings app on your iPhone or iPad.
   
   

2. Tap on your Apple ID at the top of the screen.
   
   

3. Select Subscriptions.
   
   

4. Locate Dashlane in the list.
   
   

5. Tap Cancel Subscription and confirm the cancellation.
   
   

Like other platforms, your access to premium features continues until the current subscription term ends.

What Happens After You Cancel?

Canceling your subscription does not mean your Dashlane account is deleted or your data is removed. Here is what you can expect after cancellation:

Access to Premium Features Ends

Once your subscription term expires, you will revert to Dashlane’s free plan. This includes:

• Access on one device only
  
  

• No VPN or dark web monitoring
  
  

• Limited sharing options
  
  

• No automatic sync between devices
  
  

Data Remains Intact

Your saved passwords, secure notes, and other stored items will remain in your account unless you choose to delete them. You can still log in and access them on the device associated with the free plan.

Option to Resubscribe

If you change your mind later, Dashlane allows you to resubscribe to any of their plans without needing to set up a new account. All your data and previous settings will still be there.

How to Downgrade Instead of Cancel

Some users may not want to cancel completely but would prefer to switch to a lower-tier plan. Dashlane allows you to downgrade your subscription at the end of your billing cycle. You can typically do this from the same settings area where you manage your subscription.

Downgrading can be a good option if you want to save money but still maintain access to essential features.

Troubleshooting Common Issues During Cancellation

Sometimes users face issues when attempting to cancel their Dashlane subscription. Here are a few common scenarios and solutions:

Cannot Find Cancellation Option

Make sure you are logging in to the correct platform where you originally made the purchase. If you bought it through the App Store or Google Play, cancellation must happen through that platform, not the Dashlane website.

Still Getting Charged

If you canceled but still see charges, double-check that the cancellation was processed successfully. Look for confirmation emails or revisit the subscriptions page of the platform. If charges persist, you may need to contact customer service for a billing inquiry.

Forgot to Export Data

If you already canceled and lost access to some features, log in on the device where your data was last synced and export your passwords securely before uninstalling the app.

Final Thoughts on Canceling Your Dashlane Subscription

Canceling a Dashlane subscription is a personal decision that can be made for a variety of reasons. Whether you're looking to switch services, save money, or simply take a break, Dashlane offers a transparent and straightforward process for managing your subscription.

Remember:

• Your data stays safe and accessible even after cancellation
  
  

• You can always resubscribe without creating a new account
  
  

• Managing subscriptions depends on where you purchased your plan