Privacy Policy

Welcome to Damascus Chef Knives

This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from https://sites.google.com/view/damascus-chef-knives/home

By using our Site, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information

Collected during checkout, account creation, or direct communication:

• Name

• Email address

• Shipping address

• Billing address

• Phone number

Payment Information

Payment details are processed securely through third-party payment processors.

 We do not store or have access to your full credit card information.

Automatically Collected Data

When you browse our website, certain data may be collected automatically:

• IP address

• Browser type

• Device information

• Viewing patterns

• Cookies and tracking data

This helps us improve website performance and user experience.

 How We Use Your Information

• Process and fulfill orders

• Provide customer support

• Communicate order updates

• Send newsletters or promotional offers (only if you opt-in)

• Improve website performance, layout, and user experience

• Detect fraud and secure our platform

• Analyse trends and traffic

Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Remember your preferences

• Improve loading speeds

• Provide personalized recommendations

• Analyse site usage

You can disable cookies via your browser settings at any time.

 Sharing Your Information

We do not sell your personal information.

We may share information only with trusted third parties who help us operate our business, such as:

• Payment processors

• Shipping carriers

• Analytics providers

• Email marketing tools

These partners only receive the information necessary to perform their services.

Data Security

We take data protection seriously.

Our website uses industry-standard methods to safeguard your personal information, including:

• Secure connections (HTTPS)

• Encrypted payment processing

• Limited access to personal data

However, no online system can guarantee 100% security.

Your Rights

Depending on your region, you may have the right to:

•  Access the personal information we hold

• Request correction or deletion

• Opt out of marketing emails

• Request details about data sharing practices

To make such requests, contact us at support@trueknife.com

Children’s Privacy

Our Site is not intended for individuals under 13.

We do not knowingly collect personal information from children.

International Orders

If you access our Site outside the country we operate from, please be aware that your information may be stored or processed in a different region.

Changes to This Policy

 We may update this Privacy Policy from time to time.

 Changes will be posted on this page with an updated “Last Updated” date.

Contact Us

For questions about this Privacy Policy or your personal data, you can contact us at:

Email: support@trueknife.com

Website: https://sites.google.com/view/damascus-chef-knives/home