You may request returns for most items listed on Amazon.in that are explicitly identified as "returnable" on the product detail page and/or our policy and within the 'return window' period. To know about the "non-returnable" categories and the specific return windows for categories eligible for return, please refer to the Amazon.in Returns policy.

Products that are physically damaged, defective, has missing parts, or are different from their description in the product details page are eligible for return. ReXfer to the Damaged, Defective or Wrong Product - FAQ page for more information.

For products purchased via Exports by Amazon, refer to the Exports by Amazon (EBA) pages.

Source: https://www.amazon.in/gp/help/customer/display.html/?ie=UTF8&nodeId=201149900

Only  Fulfilled by Amazon, Prime eligible and few Seller Fulfilled items can be replaced.

If the item delivered is physically damaged/ defective or is different from their description on the product detail page, or has missing parts or accessories, it will be eligible for a free replacement as long as the exact item is available with the same seller.

Replacement cannot be delivered to a different address. We recommend to return the item for a refund and place a new order with the new address.