Effective Date: November 7, 2025
This Privacy Policy describes how CYS Pharma Management System, operated by the entity at the contact address provided below, collects, uses, and discloses information that we obtain through your use of the CYS Pharma mobile application and associated services (collectively, the "Services").
We collect information about you in connection with your use of the Services, which primarily relate to employee management, attendance, and business operations (inventory, sales, customers).
A. Information You Provide Directly
This includes personal and business-related data necessary for the Application's operation:
User Profile Information (e.g., Thik Chiva): Your name, employee ID, contact information (phone number, email address), and profile photo, as stored in the Profile section.
Attendance and Work Data: Records from the Attendance, Time Leave, and Day Off features, including time-in/out stamps, work hours, location data (if used for attendance verification), and leave request details.
Customer Data: Information related to your business customers, including names, contact details, and transaction history, collected via the Customer feature.
Business Operations Data: Details regarding Product inventory, Count Stock records, Sales transactions, and Dispatch logistics.
B. Information Collected Automatically
When you access the Services, we may automatically collect:
Usage and History Data: Details of your interactions with the app, such as the features you use (Report, History), the time and date of your activity, and the sequence of actions taken.
Technical Data: Information about your mobile device, including the device type, operating system, unique device identifiers, IP address, and mobile network information.
Fingerprint Data: If you use the fingerprint authentication feature, this data is typically processed locally on your device and is not stored or transmitted to our servers.
We use the information we collect for the following purposes:
Feature/Data Category: Purpose of Use
Attendance, Time Leave, Day Off: To manage employee work hours, payroll processing, and adherence to company policies.
Product, Count Stock, Dispatch, Sales: To facilitate core business operations, manage inventory, process sales, and track goods movement.
Customer: To maintain customer relationship management (CRM), service delivery, and marketing analysis.
Report, History: To provide internal business reports, performance analysis, auditing, and to improve the Services.
User Profile: To authenticate you, provide access to the Services, and communicate important updates.
We do not sell your personal data. We may share your information only in the following circumstances:
With Your Consent: We may share information when you give us permission to do so.
Within Your Organization: Since CYS Pharma is a management system, your data (e.g., attendance records, sales reports) is shared with authorized personnel within your employing or managing organization to facilitate core business functions.
Third-Party Service Providers: We may share data with vendors, consultants, and other service providers who perform services on our behalf, such as hosting, data storage, and maintenance. These parties are contractually obligated to protect the data.
Legal Compliance and Protection: We may disclose your information if required to do so by law (e.g., subpoena, court order) or if we believe in good faith that such action is necessary to protect the rights, property, or safety of CYS Pharma, our users, or the public.
Data Security
We implement appropriate technical and organizational measures designed to protect the security of your personal information, both during transmission and once we receive it. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.
Data Retention
We retain personal information for as long as your account is active or as needed to provide you with the Services, fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
Depending on your location and the nature of the data, you may have the following rights regarding your personal information:
Access: The right to request copies of the personal data we hold about you.
Correction: The right to have inaccurate or incomplete data corrected (often managed through your Profile settings).
Deletion: The right to request the deletion of your personal data, subject to certain legal exceptions.
To exercise these rights, please contact your organization's administrator or use the contact information provided below.
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically for any changes.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: SBC SOLUTIONS
Address: #B89 (5th Floor), St.199, Sangkat Thomnub Tek, Khan Chamkamon, Phnom Penh Cambodia.
Phone: +855 16 78 78 75