I worked at Amaon for 5 years with over 3 years in IT. Providing customer support to resolve hardware, software and networing issues is very rewarding, as Amazon has provided opportunites to further my education by providing courses in CompTIA A+ and Net+, and cyber security. I graduated from the Master's program in Educational Instructional Technology Systems, corporate training and development at the University of North Carolina at Charlotte and completed an internship at Brady Trane.
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