Privacy Policy

Privacy Policy

Last updated: July 7, 2026

This Privacy Policy describes how A STUDY IN HOPE, LLC ("we", "us", or "our") collects, uses, and discloses your information when you use CyneraChat: Character AI (the "App").

Organization: A STUDY IN HOPE, LLC

Address: 2936 Westwind Dr, Harrisonburg, United States

1. INFORMATION WE COLLECT

We may collect the following types of information:

- Account Information: Name, age range, gender preferences, and interests you provide during onboarding.

- Chat Data: Conversations and messages exchanged with AI characters within the App.

- Usage Data: Features interacted with, time spent, reels watched, characters matched, and preferences selected.

- Device Information: Device model, operating system version, unique device identifiers, and app version.

- Content You Create: Photos you send, wallpapers you set, and avatars you customize.

- Language Preferences: Selected language for in-app experience.

2. HOW WE USE YOUR INFORMATION

We use the collected information to:

- Provide, maintain, and improve the App and its features.

- Personalize character recommendations and match suggestions.

- Enable multilingual support based on your language selection.

- Serve and manage advertisements within the App.

- Analyze usage trends to improve user experience.

- Respond to user support inquiries.

- Ensure compliance with our terms and applicable laws.

3. THIRD-PARTY SERVICES

The App may integrate with third-party services including:

- Google Play Services

- Advertising networks

- Analytics providers

These third parties may collect information as governed by their own privacy policies.

4. DATA SHARING

We do not sell your personal information. We may share data:

- With service providers who help operate the App.

- To comply with legal obligations.

- To protect the rights and safety of users and the public.

- In connection with a business transfer (e.g., merger or acquisition).

5. DATA RETENTION

We retain your information as long as your account is active or as needed to provide the App. You may request deletion of your data by contacting us.

6. CHILDREN'S PRIVACY

The App is intended for users aged 13 and older. We do not knowingly collect information from children under 13. If we become aware of such data, we will delete it promptly.

7. YOUR RIGHTS

Depending on your location, you may have rights to:

- Access, update, or delete your personal data.

- Object to or restrict processing of your data.

- Data portability.

- Withdraw consent at any time.

To exercise these rights, contact us at the address above.

8. SECURITY

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted within the App and the "Last updated" date will be revised.

10. CONTACT US

For questions or concerns about this Privacy Policy, please contact:

A STUDY IN HOPE, LLC

2936 Westwind Dr

Harrisonburg, United States