When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, customer product catalog information, Customer information relating to invoices, payments, packages and shipments or other details to help you with your experience. We collect information from you when you register on our site, place an order, subscribe to a newsletter, open a Support Ticket or enter information on our site. Provide us with feedback on our products or services.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To follow up with them after correspondence (live chat, email or phone inquiries)
Use the purpose and scope
The personal information that we collect will be used for the following purposes:
Provide the trading, distribution and after-sales services of goods and services;
Optimize the user experience, and customize personalized recommendations and services;
Conduct market analysis and user behavior research to improve our products and services;
Comide with laws and regulations, conduct authentication, fraud detection and risk prevention;
We will not use your information for purposes other than the above, unless we obtain your prior express consent.
Data sharing and disclosure
We undertake to keep your personal information that may be shared or disclosed only if:
Share with the third party partners providing the services (e. g. logistics companies, payment agencies), but only to the scope necessary to realize the services, and require them to also comply with the confidentiality obligations;
Responding to legal, government demands or judicial proceedings;
Protect our legitimate rights and interests or user security.
User rights
You have the right to:
Access, correct, or delete your personal information;
Limit or reject certain processing activities of your personal information;
Withdraw consent to personal information processing (on the basis of not affecting the services already performed);
Complaint about our privacy protection practices.
maintenance prevention
We take a series of technical and management measures to protect your personal information, including but not limited to data encryption, access control, security audit, staff training, and third-party security assessments, to prevent data leakage, loss, abuse, or illegal access.
Cross-border transmission
Given the nature of cross-border e-commerce, your personal information may be transmitted abroad for processing. We will ensure that these transmissions comply with the requirements of relevant laws and regulations and take necessary measures to protect the security of data during cross-border transmission.Network and Information Security。
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.