Helping to maintain the boards (updates, new software, etc) and troubleshoot problems that the staff encounters while using them in the classroom.
Set up, mounting, cabling, lamp replacement, fine adjustments, resolution matching, and dual (several projectors linked together) setup.
Replacing/repairing motherboards, daughter boards, screens, touchpads, keyboards, batteries, bezels, WiFi cards, and various cables.
Browser / OS troubleshooting
WiFi Troubleshooting
Replacing/adding RAM, configuring dual/triple monitors, re-imaging (Jeffco), set up, configuring settings and software, installing and running software, and updating using various methods.
There is an opportunity to work on/setup a Raspberry Pi if interest is showed.
Server Maintenance, access, and configuration.
7 & 10 (Windows 11 coming soon!)
iPad
12 and 14+
Helping teachers maintain and update their AWest Splashpage.
Helping teachers and staff create, update, and maintain their Google Site(s).
Helping Leah maintain the AWest public-facing website.
Helping other students with tech problems (usually on their Chromebook or with a Google Tool (like Google Docs, Google Slides, etc.))
Helping teachers and other AWest staff with tech problems in their classrooms / online, etc.
Using Screecastify to record possible ways to solve a tech problem or to give help to other students / staff.
PowerPoint, Outlook, Word, Excel, & Publisher.
Slides, Docs, Sheets, Drive, Meets, Sites, Mail, Chat, & Forms.
Professional Help Tickets
Google Forms / Google Sheets
Paper