Privacy Policy

Privacy Policy for Custom Automotive 

Last updated: 11 January 2026

Custom Automotive values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application.

1. Information We Collect  

We collect the following personal information when you use the app:  

• Name  

• Phone number  

This information is provided voluntarily by users while making service bookings. We do not collect any sensitive device permissions or location data.

2. How We Use Your Information  

We use the collected information for the following purposes:  

• To create and manage service bookings.  

• To contact users about booking confirmations or service updates.  

• To provide customer support and improve user experience.  

Note: We do not use your personal data for advertising or marketing.

3. Data Sharing and Service Providers  

We do not sell, rent, or trade your personal information. To provide our service, we may share your information with:

• Service Providers: Trusted third-party cloud infrastructure providers for data storage and processing. These providers have confidentiality agreements.  

• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.

4. Data Storage and Security

• Encryption: All data is transmitted securely using industry-standard encryption (HTTPS/TLS).

• Security Measures: We use trusted cloud-based infrastructure and take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.

5. Data Retention and Deletion  

• Retention: We keep personal data only as long as necessary to provide our services and fulfil booking requests.  

• Deletion Policy: Users have the right to have their data deleted. You may request the permanent deletion of your account and personal data at any time.  

How to Request Deletion: Please email snehanazare@gmail.com with the subject "Data Deletion Request." We will process and confirm your request within 7 business days.

6. Children’s Privacy  

Custom Automotive is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we find we have collected such data, we will delete it immediately.

7. Your Rights  

You have the right to:  

• Access the personal information we hold about you.  

• Request correction of inaccurate data.  

• Request the complete deletion of your data from our systems.

8. Contact Us  

If you have questions about this Privacy Policy or your personal data, please contact us:  

Email: snehanazare@gmail.com