Term's And Condition's 

Terms and Conditions

Welcome to Custom 3D Solutions!
We’re so glad you’re here. By using our website and purchasing our products, you’re agreeing to these Terms and Conditions. If you have any questions, feel free to reach out!

Our Products and Services
At Custom 3D Solutions, we offer high-quality 3D-printed parts and accessories designed to take your projects to the next level. Each product is made with care, and we aim to provide accurate descriptions, but they may change as we improve our offerings.

Ordering and Payment
Once you’ve made your order, we’ll get started as soon as your payment is confirmed. We accept several payment options, and all transactions are subject to validation for your protection.

Shipping and Delivery
We strive to ship orders quickly, typically within 5-7 business days. Shipping times depend on your location and the method chosen. If there are any delays, we’ll keep you updated.

Returns and Refunds
Your satisfaction is important to us! If your product is defective or damaged, please let us know within 3 days of receiving your order. We’ll help you with a return or exchange as quickly as possible. Be sure to check our Return Policy for more info.

Intellectual Property
All content on our website—including logos, designs, and product descriptions—is ours, and we ask that you respect our intellectual property rights.

Limitation of Liability
While we do everything we can to ensure our products are top-quality, we are not responsible for any damages that may occur from the use of our products. Our liability is limited to the cost of the product you purchased.

Governing Law
These Terms are governed by the laws of NEW SOUTH WALES, and any disputes will be handled in LIVERPOOL courts.

Privacy Policy

Your Privacy Matters to Us
At Custom 3D Solutions, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information.

What Information We Collect
We collect information such as your name, email, and payment details when you make a purchase or contact us.

How We Use Your Information
We use your information to process your orders, communicate with you, and improve your experience. You can always opt out of receiving marketing emails by letting us know.

How We Protect Your Information
We use strong security measures to keep your data safe. While we do our best to protect your privacy, no system is 100% secure, so we can’t guarantee total protection.

Sharing Your Information
We don’t sell or rent your information to anyone. We may share it with trusted partners who help us fulfill orders, but they are also committed to keeping your information private.

Cookies
Our website uses cookies to make your browsing experience better. By using our site, you agree to this practice, but you can adjust your browser settings to manage cookies if you prefer.

Your Rights
You have the right to access, correct, or delete your personal information at any time. Just get in touch with us at support@customised3dsolutions.com.

Shipping Policy

How We Ship Your Order
Once your order is placed, we process it within 2 business days. Delivery times vary depending on your location and shipping method. We’re here to make sure your order gets to you as quickly as possible!

Shipping Costs
Shipping costs are calculated based on your location and the shipping method you select during checkout.

International Shipping
We offer international shipping, but please be aware that customs duties or taxes may apply, depending on where you live. These additional charges are the responsibility of the customer.

Damaged or Lost Shipments
If your order is lost or damaged during shipping, please reach out to us at support@customised3dsolutions.com. We’ll work with you to resolve the issue and get your product replaced or refunded.

Return and Refund Policy

Returns
We want you to be happy with your purchase. If your product is defective or damaged, you can return it within 3 days of receiving it. We’ll guide you through the return process.

Refunds
If the product you purchased from us appears to have been damaged due to misuse or mishandling, it will not be covered under our return policy. if your return is approved, we’ll refund you to the original payment method. Refunds usually take a few business days to process.

Custom Products
Since our products are custom-made to your specifications, they can’t be returned unless they are damaged or defective. Please double-check your order before finalizing it to ensure everything is just right!

By using our website and services, you confirm that you’ve read and understood these policies. If you have any questions or need help, we’re always happy to assist. You can contact us at support@customised3dsolutions.com.