Privacy Policy

Effective Date: 26th November 2025

This Privacy Policy describes how Parallax Technologies (Pvt) Ltd (“we”, “our”, or “the Company”), as the developer of Curfox Rider, collects, uses, stores, and discloses information when you use the Curfox Rider mobile application (“the App”).
The Curfox Rider App is intended exclusively for authorized Curfox delivery personnel to manage orders assigned through the Curfox logistics platform.

By installing or using this App, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

To ensure proper functionality and secure delivery operations, Curfox Rider may collect the following categories of data:

A. Personal Information (provided through your employer):

• Rider/Staff ID (for authentication)

• Name

B. Technical & Device Information (collected automatically):

• Device type and operating system version

• App version/build number

• IP address used during access

• Crash logs and performance analytics (for improving stability)

2. How We Use Your Information

The collected information is used strictly for operational, security, and support purposes, including:

• Verifying rider identity and authorizing login

• Assigning and updating delivery tasks

• Tracking delivery progress in real time

• Supporting financial reconciliation (e.g., Cash on Delivery settlements)

• Improving platform reliability, rider performance, and operational efficiency

• Ensuring safety, fraud prevention, and compliance

We do not use your information for advertising or marketing.

3. Sharing of Information

We do not sell your personal information.

Your data may be shared only in the following circumstances:

• With your employer/dispatcher through the Curfox Admin Portal for delivery operations

• With government authorities or law enforcement if disclosure is required by law

• With trusted service providers (e.g., hosting, analytics) strictly to maintain app functionality, under confidentiality agreements

4. Data Retention

We retain rider information only for as long as necessary to meet operational, financial, and regulatory obligations.

When a rider account is closed or employment ends, records may be securely deleted or archived in accordance with Curfox internal data retention policies.

5. Data Security

We follow industry-standard security practices to protect your data, including:

• Encrypted communication (HTTPS)

• Authentication and access controls

• Role-based permissions

• Continuous monitoring for security vulnerabilities

While we take measures to protect your information, no digital system is 100% secure.

6. Your Rights

Authorized riders may request the following (subject to operational and legal limitations):

• Access to personal information stored in the system

• Correction of inaccurate or outdated information

• Deletion of personal information, where applicable

Requests should be directed to your employer or Curfox platform administrator.

7. Children’s Privacy

Curfox Rider is a professional-use application intended only for authorized adult riders.
We do not knowingly collect data from individuals under 13 years of age.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to meet new legal, operational, or security requirements.
When changes occur, we will notify users through the App or through official communication channels.
Continued use of the App after updates constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Curfox Rider Support
📧 Email: support@curfox.com
🌐 Website: https://curfox.com