Policies & Liability

Policies & Liability

Mobile Service

• Chrome Splash is mobile-only. Services are performed at the customer’s location.

• We may refuse or reschedule service if conditions are unsafe or inadequate.
  
  

Pre-Existing Damage

• Not responsible for scratches, dents, paint defects, interior wear, or mechanical issues.

• Customers must disclose known pre-existing damage before service.
  
  

Personal Belongings

• Remove all personal items before service. We are not liable for lost or damaged items left inside the vehicle.

Vehicle Condition & Fees

• Excessive dirt, pet hair, stains, mold, or biohazards may result in extra fees or refusal of service.

• Final pricing is assessed on-site.
  
  

Water, Power & Weather

• Access to water/electricity may be required, depending on chosen services.

• Services may be rescheduled due to weather or unsafe conditions.
  
  

Cancellations & No-Shows

• Minimum 24-hour notice required.

• Late cancellations or no-shows may incur a cancellation fee.
  
  

Service Results

• Detailing is cosmetic only.

• We do not guarantee complete removal of stains, odors, scratches, or imperfections

• Concerns must be addressed before service completion.

Liability

• Customers assume all risk associated with service.

• Chrome Splash is not liable for incidental or consequential damages.

Photos / Before-After Consent (optional but useful)

• Customers consent to photos of their vehicle being used for promotional purposes unless otherwise requested.

Payment Terms

• Payment is due upon completion of service unless otherwise agreed.

• Accepted forms of payment:

  • Cash (preferred)

  • CashApp

  • Venmo

  • Zelle

• Chrome Splash reserves the right to pause or stop work if payment is refused.

Agreement

• By booking, customers acknowledge and agree to these policies.

• Chrome Splash may adjust pricing or refuse service based on conditions.